| Term |
Definition |
| Vision Statement | Short statement describing the ideal form you aspire your organization to be |
| Mission Statement | Written expression of an organization's philosophy, purposes, and characteristics |
| Planning | Type of decision-making process where a course of action is determined to bring about the future state of affairs |
| Strategic Planning | A type of planning involving self examination to bring about improvement |
| Accreditation | Formal recognition provided to an organization indicating that it meets certain standards |
| JCAHO | Joint Commission on Accreditation of Healthcare Organization (oldest and largest helath care standards organization) |
| CARF | Commission on Accreditation of Rehabilitation Facilities (non profit agency that sets quality standards for rehab facilities |
| Forecast | Prediction of future conditions based on statistics and indicators that described the past and present of the program |
| WOTS UP analysis | Data collection and appraisal technique designed to determine an organization's strengths, weaknesses, opportunities and threats in order to facilitate planning |
| Operational plan | Plan that defines group activities in the short term |
| Policy | Plan that expresses an organization's behavior relative to a specific group function |
| Process | Collection of steps that direct important tasks of the organization |
| Procedure | Type of operational plan that gives directions to members of the group to follow |
| Practice | Action that takes place due to administrative problems |
| PERT | Program evaluation and review technique (method of graphically depicting the time line for the relationships formed of different stages of a program) |
| Gannt chart | Graphic planning and control technique that maps discrete tasks on a calendar |
| Agreement-trust matrix | A model that identifies and types the most important people in developing support for a plan |
| Allies | People who exhibit a high level of support for a plan |
| Opponents | People who support a particular program but argue against a plan related to that program |
| Bedfellows | People who exhibit support for a particular plan but have a history of being untrustworthy |
| Adversaries | People who are unsupportive of both the program and a particular plan regarding the program |
| Proceedings | Book containing the abstracts or outlines of each speaker's presentation |
| Program evaluation | Systematic and comprehensive assessment of the worth of a particular program |
| Internal audit chart | Patient records review technique performed by the staff for quality assurance |
| External audit chart | Patient records review technique, performed by accreditation agency to ensure minimum standards are being met |
| Carrier | Charge based providers contracted by the government to review Medicare claims made by doctors or other health care providers |
| Intermediary | Cost-based providers contracted by the government to review Medicare claims made by hospitals |
| Summative evaluation | Assessment designed primarily to describe the effectiveness or accomplishments of a program |
| Formative evaluation | Assessment designed primarily for improvement of a program |
| External evaluators | Experts not affiliated with an organization who are retained to assess the various programs within the organization |
| Goals | General statements of program intent |
| Objectives | Specific statements of how a program intends to accomplish a particular goal |
| Criteria | Quantifiable measures used to determine whether a particular objective has been accomplished |
| Outcomes assessment | Evaluation method used in health care that seeks objective evidence that the care provided by the athletic trainer enhanced a patient's functional ability |
HHS Shrek
