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AT Management Chp 1 Hangman

 
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Term Definition
Power  Potential to influence others  
Position Power  Power given to you by your role in an organization  
Personal Power  Potential ability to influence others because of your personality or characteristics  
Counterpower  Potential to influence the behavior of a supervisor  
Authority  aspect of power given to groups or individuals that gives them the ability to make decisions for others  
Legitimacy  An aspect of power that gives the leader the right to force a subbordinate to do something  
Zone of indifference  Hypothetical boundary of legitimacy, determining what is reasonable to be accomplished or not.  
Honeymoon effect  time period after initial hiring where person is granted more authority to make decisions  
Leadership  A part of power that involves influencing behaviors and attitudes of others to achieve a goal  
Transactional leadership  An exchange between leaders and followers of one thing for another  
Transformational leadership  Aspect of leadership that uses change and conflict to raise the standards of the social system  
Scientific management  Management theory whose emphasis is on strict control of work to maximize production by being more efficient  
Unity of command  A principle of scientific management that uses one superior to direct the work of employees  
Hawthorne effect  Placebo effect (during experimental studies someone changes there behavior because they are being studied not because of a change made by the study)  
Total quality management  Management system emphasizing improvement in the work process and also focusing on the changing needs of the client.  
Management  Element of leadership that involves planning, decision making, and coordination of the activities of a group  
Interpersonal role  Managerial role, comming from having authority, that requires the manager to form relationships with others in the organization  
Figurehead role  Interpersonal role requiring the authority holder the represent the group in public  
Liaison role  Interpersonal role requiring the leader to interact with others from varying parts of the organization  
Informational role  Job that require the manager to collect, use and distribute information  
Monitor role  Informational role requiring the leader to observe and be aware of changes that will affect the group  
Disseminator role  Informational role requring the leader to communicate with members of the group  
Interference  Anything that distorts a message being sent from sender to receiver (ex. evironmental elements, form of communication)  
Spokesperson role  Informational role requiring communication with organizational influencers and members of the public  
Internal influencers  Organization decision makers  
Decisional role  Portion of a manager's work requiring authority to make decisions  
Entrepreneurial role  Type of decisional role, where the leader designs and initiates change within the organization  
Disturbance handler role  A type of decisional role in which the leader manages conflict  
Allocator of resources role  Decisional role in which the leader determines how assest will be devided  
Negotiator role  Decisional role in which the leader uses authority to bargain with internal or external members of the group