| Question | Answer |
| Leader | A manager who earns the respect and cooperation of employees to effectively accomplish the work of the organization. |
| Leadership | The ability to infulence individuals and groups to cooperatively achieve organizational goals. |
| Human Relations | How well people get along with eachother when working together. |
| Power | The ability to control behavior. |
| Position Power | Depends on the position the manager holds in the organization. |
| Reward Power | Power based on the ability to control rewards and punishents. |
| Expert Power | Power given to the people because of their superior knowledge about work. |
| Identity Power | Power given to people because others identify with and want to be accepted by them. |
| Leadership Style | the general way a manager treats amd supervises employees. |
| Autocratic Leader | Leader who gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done. |
| Democratic Leader | Leader who encourages workers to share in making decisions about their work and work-related problems. |
| Open Leader | Manager who gives a little or no direction to employees. |
| Situation Leader | Leader who understands employees and job requirements and matches his or her actions and decisions to the circumstances. |
| Work Rules | Regulations created maintain an effective working enviorment in a business. |
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Created by:
rosemaryx3
on 2011-10-21