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C232--7.6
WGU HR Section 7.6
| Question | Answer |
|---|---|
| What is the "Halo and Horn Error? | Also known as the halo effect, Occurs because supervisors allow one positive characteristic of the employee to overshadow all other characteristics (or behaviors) of the employee. The opposite of the halo error is referred to as a horn error. |
| What s the "Error of Leniency"? | Leniency occurs when, to avoid conflict, a manager rates subordinates higher than they should be rated. |
| What is the "Error of Strictness"? | a situation where raters give unfavorable ratings, regardless of the performance level of employees. |
| What is the "Central Tendency Bias"? | a tendency on the part of many raters to "play it safe" and evaluate employees as average, even when performance varies. |
| What are "Primary and Recency Effects"? | A cognitive shortcut. In the process, raters will use initial information to categorize a ratee as either a good or poor performer. Subsequently, info that supports the initial judgments is accummulated, & contradictory information is ignored. |
| What are "Contrast Effects"? | occurs when the evaluation or observation of one subordinate's performance is affected unjustly by an earlier evaluation or observation of another employee's performance. |
| What are "Spillover Effects"? | occurs when past performance appraisal ratings, whether good or bad, are allowed to unjustly influence correct ratings. |
| What is the "Similarity Error"? | occurs when raters evaluate more positively those whom they perceive to be similar to themselves. |
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jpayn11
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