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Ethical Leadership 3
| Term | Definition |
|---|---|
| Need for Organizations to Develop Ethics Program | - Sensitize employees to the potential legal and ethical issues within the work environment - To ensure proper controls are in place to detect ethical issues - Can help companies encourage ethical behavior and discourage undesirable conduct |
| Different Types of Ethics Programs | - Compliance Orientation: A control system that creates order by requiring employees to identify with and commit to specific required conduct - Values Orientation: A control system that strives to develop shared values |
| Types of Formal Statements | - Code of conduct - Code of ethics - Value statement |
| Code of Conduct | - Formal statements that describe what an organization expects of its employees |
| Code of Ethics | - Consists of general statements, sometimes altruistic or inspirational, that serve as principles and as the basis for rules of conduct |
| Value Statement | - A declaration of an organization’s top priorities that serves the general public and also addresses distinct groups such as stakeholders |
| Why Formal Statements May Fail | - The code is not promoted & employees may not read it - Code is not easily accessible -Code is written to legalistically and therefore is not understandable -Code is written to vaguely -Top management never refers to code in body or spirit |
| Duties of an Ethics Officer | - Assesses the needs and risks an org-wide ethics program must address - Develop and distribute a code of conduct or ethics -Conduct training programs for employees - Monitor and audit ethical conduct - Review and update the code |
| Common Mistakes in Designing and Implementing Ethics Program | - Few take time to answer fundamental questions about the goals of an ethics program - Not setting realistic and measurable program objectives - Senior management's failure to take ownership of the ethics program |
| Benefits of Ethics Auditing | - Improved relationship with stakeholders - Helps assess the effectiveness of their programs and policies - Helps an organization identify potential risks and liabilities and improve its compliance with the law |
| The Stages of the Ethics Auditing Process | 1. Gain support of top management 2. Establish a committe to oversee audit 3. Define the scope of the audit process 4. Review the firms mission, values, goals, and policies 5. Use tools & methods to measure the firms progress and analyze relevant info |
| The Stages of the Ethics Auditing Process Continued | 6. Have the results verified by an independent party 7. Report the audit findings to top management & board of directors |
| The Integrity Measurement Frameworks | - Balanced Scorecard: Details a company's financial & nonfinancial perspectives - Triple Bottom Line: Takes into account social, environmental, and financial impacts - ESG: Takes into account social, environmental, and governance impacts |
| The Integrity Measurement Frameworks Continued | - ISO 19600: Emphasizes a "principles" approach to compliance management based upon commitment, implementation, monitoring and measuring, and continual improvement |
| Global Business | - Brings together people from countries that have different culture, values, laws, and ethical standards |
| National Culture | - A much broader concept than organizational culture and includes everything in our surroundings made by people—both tangible items, such as artifacts, and intangible entities, such as concepts and values |
| Factors that Effect How an Individual Views Culture | - Individualism/Collectivism: How self-oriented members are in behavior - Power Distance: The power inequality between superiors and subordinates - Uncertainty Avoidance: How members of a society respond to uncertainty |
| Economic Systems | - Capitalism - Socialism - Rational Economics: People are predictable and will maximize utility based on this - Behavioral Economics: Assumes humans act irrationally because of genetics, emotions, learned behavior, and heuristics |
| Multinational Corporations | - Public companies that operate on a global scale without significant ties to any one nation or region |
| Global Ethics Issues | - Bribery - Antitrust Activity: Fair competition - Internet Security and Privacy: Differing laws on what info can be collected or used - Human Rights: Different identification of rights - Healthcare: Debate on right or privilege |
| Strong Leader Characteristics | - Strong personal character - Have a passion to do right - Are proactive |
| Different Approaches to Leadership | - Compliance-Based Approach: Emphasize obedience to rules and regulations - Integrity-Based Approach: Views ethics as an opportunity to implement core values |
| Types of Leaders | - Unethical: Usually egocentric and does whatever for personal and organizational gain - Apathetic: Not necessarily unethical, they just care little - Ethical: Includes ethics at every level and stage of decision making |
| Leader Influence | - Reward: Something desirable - Coercive: Penalizes actions - Legitimate: Based on title - Expert: Derived from intellect - Referent: Relationships |
| Different Types of Needs | - Growth needs: Creative or productive activities - Existence needs: Basic needs - Relativeness needs: Social |
| Business Ethics Conflict | - When there are two or more positions on a decision that conflicts with organizational goals |
| Different Styles of Conflict Management | - Assertiveness: Acting in one's best own interests - Cooperativeness: Working based on the interests of the other person |
| Skill Necessary for Ethical Leader | - Crisis management, employee empowerment, communication, leader-follower congruence, organizational politics, political skill, feedback, emotional intelligence |
| Leader Styles | - Transactional: Create employee satisfaction through bartering - Transformational: Strives to raise employees commitment and foster trust and motivation - Authentic: Passionate about company, live out corporate values, and form long-term relationships |
| Technology to Watch | - AI, big data, blockchain, drones, robots |
| Ethical Issues in Technology | - Privacy, intellectual property, cybercrime, digital divide, biotechnology |
| Managing Ethics Issues in Technology | - Chief privacy officer, technology assessment |
Created by:
ecfritz2022
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