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week 2 mod 150

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
IT IS OFTEN THE PRACTICE ADMINISTRATOR WHO IS RESPONISBLE FOR THE BUSINESS PORTION OF THE PRACTICE   TRUE  
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A LARGE PERCENTAGE OF REIMBURSEMENT IN THE PHYSICIAN'S OFFICE IS GENERATED FROM THIRD-PARTY PAYERS   TRUE  
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INFORMATION PROVIDED ON THE PATIENT REGISTRATION FORM WILL PROVE CRITICAL TO ANY BILLING AND COLLECTION EFFORTS   TRUE  
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WHEN NO BUSINESS OR HOME TELEPHONE NUMBER IS LISTED ON THE PATIENT REGISTRATION FORM THIS MAY BE AN INDICATION OF A FUTURE NONPAYING PATIENT   TRUE  
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A COLLECTION RATE OF 80% TO 85% SHOULD BE A GOAL FOR THE PRACTICE ADMINISTRATOR IN CHARGE OF COLLECTIONS IN THE PHYSICIAN'S OFFICE   FALSE  
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MOST MEDICAL PRACTICES OPERATE WITH A SET OF FEES THAT MUST BE APPLIED TO ALL PATIENTS IN THE PRACTICE   TRUE  
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UNDER FEDERAL REGULATIONS A LIST OF THE MOST COMMON SERVICES THE PHYSICIAN OFFERS INCLUDING PROCEDURE CODE NUMBERS WITH A DESCRIPTION OF EACH SERVICE AND ITS PRICE MUST BE POSTED IN THE OFFICE WAITING ROOM   FALSE  
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WHEN A PHYSICIAN OFFERS A DISCOUNT IT MUST APPLY TO THE TOTAL BILL NOT JUST THE PORTION THAT IS PAID BY THE PATIENT   TRUE  
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IT IS LEGAL TO OFFER PATIENTS A CASH DISCOUNT WHEN THE ENTIRE FEE IS PAID AT THE TIME OF SERVICE   TRUE  
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IN MOST SITUATIONS BOTH PRIVATE INSURERS AND THE FEDERAL GOVERNMENT BAN WAIVING THE COPAYMENT PORTION OF THE PATIENTS FEE   TRUE  
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STANDARD POLICY SHOULD BE TO REDUCE FEES OF ANY PATIENT WHO DIES AFTER RECIEVING MEDICAL CARE   FALSE  
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YOU SHOULD NOT GIVE PATIENTS THE OPTION OF ASKING IF THEY WOULD LIKE TO PAY NOW OR HAVE A BILL SENT   TRUE  
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A MEDICAL PRACTICE CANNOT REFUSE TO LET AN ESTABLISHED PATIENT SEE THE DOCTOR BECAUSE OF A DEBT   TRUE  
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IN TRYING TO COLLECT AN UNPAID BALANCE A TELEPHONE INTERVIEW IS PREFERRED TO A PERSONAL INTERVIEW   FALSE  
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A PERSONAL CHECK IS A GUARANTEE OF PAYMENT   FALSE  
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IF A PATIENT WRITES PAID IN FULL ON A CHECK AGAINST AN ACCOUNT THAT WILL NOT BE PAID IN FULL WITH THE CHECK THE ACCEPTANCE OF THE CHECK INDICATES AN ACCEPTANCE OF THE PAID IN FULL REMARK   FALSE  
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ONE PERSON OR ONE DEPARTMENT SHOULD HANDLE ALL BILLING QUESTIONS   TRUE  
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THE BEST AND MOST EFFECTIVE COLLECTION STATEMENTS INCLUDE A HANDWRITTEN NOTE   TRUE  
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REFUNDS MAY BE MADE BY CHECK ON ACCOUNTS IN WHICH PAYMENT WAS MADE BY CREDIT CARD   FALSE  
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A PATIENT HAS A 600 BALANCE AND AGREES TO A PAYMENT PLAN OF 100 IN SIX INSTALLMENTS IF HE OR SHE SKIPS THE THIRD INSTALLMENT AND SENDS 25 THE FOLLOWING MONTH THE PHYSICIAN CAN SEND THE ACCOUNT TO A COLLECTION AGENCY   TRUE  
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THE FAIR CREDIT REPORTING ACT STATES THAT A PATIENT HAS 60 DAYS FROM THE DATE A STATEMENT IS MAILED TO COMPLAIN ABOUT AN ERROR   FALSE  
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WHEN A PHYSICIAN CONTINURES TO TREAT A PATIENT WITH AN OVERDUE ACCOUNT THE COURTS HAVE VIEWED THIS AN EXTENSION OF CREDIT THEREFORE PATIENTS WHO FALL INTO THIS DELINQUENT STATUS SHOULD BE REFERRED ELSEWHERE   TRUE  
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ACCORDING TO THE FDCPA DEBTORS CAN NEVER BE CONTACTED AT WORK   FALSE  
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IN A TELEPHONE COLLECTION CALL THE FIRST 2 MINUTES WILL SET THE SCENE FOR YOUR RELATIONSHIP WITH THE PATIENT   FALSE  
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IN A TELEPHONE COLLECTION CALL IF A PATIENT DOES NOT RESPOND IT PROBABLY MEANS NO   FALSE  
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MEDICARE ACCOUNTS MAY NOT BE WRITTEN OFF UNTIL SEQUENTIAL STATEMENTS HAVE BEEN SENT WITH AN INCREASING INTENSITY IN THE COLLECTION MESSAGE AND A GENUINE COLLECTION EFFORT HAS BEEN MADE   TRUE  
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ALL ACCOUNTS OLDER THAN 120 DAYS SHOULD GO TO A COLLECTION AGENCY   FALSE  
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STATEMENTS SHOULD NOT BE SENT TO A PATIENT WHO HAS FILED FOR BANKRUPTCY   TRUE  
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INSURANCE BILLING SPECIALISTS WHO HANDLE CHECKS OR CASH SHOULD BE BONDED AND INSURED   TRUE  
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CASH FLOW IS   THE ONGOING AVAILABILTY OF CASH IN THE MEDICAL PRACTICE  
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WHEN INSURANCE CARRIERS DO NOT PAY CLAIMS IN A TIMELY MANNER WHAT EFFECT DOES THIS HAVE ON THE MEDICAL PRACTICE?WHAT DOES THE INSURANCE BILLING SPECIALIST NEED TO MONITOR TO BE ABLE TO EVALUATE THE EFFECTIVENESS OF THE COLLECTION PROCESS   DECREASED CASH FLOW  
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THE AVERAGE AMOUNT OF ACCOUNTS RECIEVABLE SHOULD BE   1.5 TO 2 TIMES THE CHARGE FOR 1 MONTH OF SERVICES  
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ACCOUNTS THAT ARE 90 DAYS OR OLDER SHOULD NOT EXCEED   15% TO 18% OF THE TOTAL ACCOUNTS RECIEVABLE  
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WHAT SHOULD BE DONE TO INFORM A NEW PATIENT OF OFFICE FEES AND PAYMENTS POLICIES   SEND PATIENT INFORMATION BROCHURE SEND A CONFIRMATION LETTER DISCUSS FEES AND POLICES AT THE TIME OF THE INITIAL CONTACT  
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THE PATIENT IS LIKELY TO BE THE MOST COOPERATIVE IN FURISHING DETAILS NECESSARY FOR A COMPLETE REGISTRATION PROCESS   BEFORE ANY SERVICES ARE PROVIDED  
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THE REASON FOR A FEE REDUCTION MUST BE DOCUMENTED IN THE PATIENT'S   MEDICAL RECORD  
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PROFESSIONAL COURTESY MEANS   MAKING NO CHARGE TO ANYONE PATIENT OR INSURANCE COMPANY FOR MEDICAL CARE  
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WHEN COLLECTING FEE'S YOUR GOAL SHOULD ALWAYS BE TO   COLLECT THE FULL AMOUNT  
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A MEDICAL PRACTICE HAS A POLICY OF BILLING ONLY FOR CHARGES IN EXCESS OF 50 WHEN THE MEDICAL ASSISTANT REQUESTS A 45 PAYMENT FOR THE OFFICE VISIT THE PATIENT STATES JUST BILL ME HOW SHOULD THE MEDICAL ASSISTANT RESPOND   STATE THE OFFICE POLICY AND ASK FOR THE FULL FEE  
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THE MOST COMMON METHOD OF PAYMENT IN A MEDICAL OFFICE IS   PERSONAL CHECK  
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WHEN THE PHYSICIAN'S OFFICE RECIEVES NOTICE THAT A CHECK WAS NOT HONORED THE FIRST THING TO DO IS TO   CALL THE BANK OR THE PATIENT  
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ACCOUNTS RECIEVABLE ARE USUALLY AGED IN TIME PERIODS OF   30,60,90, AND 120 DAYS  
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MESSAGES INCLUDED ON STATEMENTS TO PROMOTE PAYMENT ARE CALLED   DUN MESSAGES  
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WHAT IS THE TYPE OF BILLING SYSTEM IN WHICH PRACTICE MANAGEMENT SOFTWARE IS USED   COMPUTER BILLING  
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EMPLOYMENT OF A BILLING SERVICE IS CALLED   OUTSOURCING  
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THE FIRST STATEMENT SHOULD BE   PRESENTED AT THE TIME OF SERVICE  
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THE FIRST TELEPHONE CALL TO THE PATIENT TO TRY TO COLLECT ON AN ACCOUNT SHOULD BE MADE   AFTER THERE IS NO RESPONSE FROM THE THIRD STATEMENT  
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WHAT IS A CARD CALLED THAT PERMITS BANK CUSTOMERS TO MAKE CASHLESS PURCHASES FROM FUNDS ON DEPOSIT WITHOUT INCURRING REVOLVING FINANCE CHARGES FOR CREDIT   DEBIT CARD  
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HOW MANY INSTALLMENTS(EXCLUDING A DOWN PAYMENT) MUST A PAYMENT PLAN HAVE TO REQUIRE FULL WRITTEN DISCLOSURE   FOUR OR MORE  
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PATIENT ACCOUNTS THAT ARE 90 DAYS OR OLDER SHOULD NOT EXCEED WHAT PERCENT OF THE TOTAL OFFICE ACCOUNTS RECIEVABLE   15% TO 18%  
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WHAT IS THE NAME OF THE FEDERAL ACT THAT PROHIBITS DISCRIMINATION IN ALL AREAS OF GRANTING CREDIT   EQUAL CREDIT OPPORTUNITY ACT  
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WHAT IS THE NAME OF THE ACT DESIGNED TO ADDRESS THE COLLECTION PRACTICES OF THIRD-PARTY DEBT COLLECTORS AND ATTORNEYS WHO REGULARLY COLLECT DEBTS FOR OTHERS   FAIR DEBT COLLECTION PRACTICES ACT  
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ALL COLLECTIONS CALLS SHOULD BE PLACED   AFTER 8AM AND BEFORE 9PM  
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WHICH GROUP OF ACCOUNTS WOULD A COLLECTOR TARGET WHEN HE OR SHE BEGINS MAKING TELEPHONE CALLS   60 TO 90 DAYS ACCOUNTS  
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IN MAKING COLLECTION TELEPHONE CALLS TO A GROUP OF ACCOUNTS HOW SHOULD THE ACCOUNTS BE ORGANIZED TO DETERMINE WHERE TO BEGIN   ORGANIZE THE ACCOUNTS ACCORDING TO AMOUNTS OWED AND START WITH THE LARGEST AMOUNT  
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A PLAN IN WHICH EMPLOYESS CAN CHOOSE THEIR OWN WORKING HOURS FROM WITH A BROAD RANGE OF HOURS APPROVED BY MANAGEMENT IS CALLED   FLEX TIME  
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WHEN WRITING A COLLECTION LETTER   USE A FRIENDLY TONE AND ASK WHY PAYMENT HAS NOT BEEN MADE  
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IF AN INSURANCE COMPANY SEEMS TO BE IGNORING ALL EFFORTS TO TRACE A CLAIM SEND A COPY OF THE   HISTORY OF THE ACCOUNT  
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NETBACK IS A TERM USED TO DESCRIBE   A COLLECTION AGENCY'S PERFORMANCE  
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THE PART OF THE LEGAL SYSTEM THAT ALLOWS LAYPEOPLE TO SETTLE A LEGAL MATTER WITHOUT USE OF AN ATTORNEY IS THE   SMALL CLAIMS COURT  
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IN A BANKRUPTCY CASE MOST MEDICAL BILLS ARE CONSIDERED   UNSECURED DEBT  
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THE WORD____COMES FROM A LATIN WORD THAT MEANS TO BELIEVE OR TO TRUST   CREDIT  
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THE UNPAID BALANCE DUE FROM PATIENTS FOR SERVICES THAT HAVE BEEN RENDERED IS CALLED   ACCOUNTS RECIEVABLE  
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THE PATIENT INFORMATION SHEET IS ALSO KNOWN AS THE   PATIENT REGISTRATION INSURANCE FORM  
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THE PATIENT REGISTRATION FORM SHOULD BE UPDATED AT LEAST EVERY   6 MONTHS OR EACH TIME PATIENTS IS SEEN  
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ALL DISCOUNTED FEES NEED TO BE NOTED ON THE PATIENT'S   FINACIAL ACCOUNTING RECORD OR LEDGER CARD  
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ASSETS OR DEBTS THAT HAVE BEEN DETERMINED TO BE UNCOLLECTIBLE AND ARE THEREFORE TAKEN OFF(DEBITED) THE ACCOUNTING BOOKS AS A LOSS ARE CALLED   WRITE OFFS  
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THE AMOUNT DUE LISTED ON THE PATIENT'S FINANCIAL ACCOUNTING RECORD IS ALSO REFERRED TO AS THE ACCOUNT   BALANCE  
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IF THE ENDORSEMENT ON THE BACK OF THE PAYMENT CHECK DOES NOT MATCH THE NAME ON THE FRONT THERE MAY BE A CASE OF   FORGERY  
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THE PROCEDURE OF SYSTEMICALLY ARRANGING THE ACCOUNTS RECIEVABLE BY AGE FROM THE DATE OF SERVICE IS CALLED   AGE ANALYLSIS  
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THE STATEMENT THIS BILL IS NOW 30 DAYS PAST DUE PLEASE REMIT PAYMENT IS CALLED A   DUN MESSAGE  
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THE OUTSIDE PARTY WHO TAKES OVER THE TASK OF PREPARING AND MAILING STATEMENTS IS KNOWN AS A/AN   BILLING SERVICE  
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THE TERM___IS USED WHEN ACCOUNTS ARE BILLED AT SPACED INTERVALS DURING THE MONTH   CYCLE BILLING  
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THE TRUTH IN LENDING CONSUMER CREDIT COST DISCLOSURE REQUIRES BUSINESS TO DISCLOSE ALL ___AND___COSTS RELATED TO GRANTING CREDIT   DIRECT AND INDIRECT  
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A FORMAL REGULATION OR LAW SETTING TIME LIMITS ON LEGAL ACTION IS KNOWN AS   STATUE OF LIMATIONS  
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THE MAXIMUM TIME DURING WHICH A LEGAL COLLECTION SUIT MAY BE RENDERED AGAINST A DEBTOR IS REFERRED TO AS A/AN   STATUE OF LIMATIONS  
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ACCORDING TO THE FDCPA DO NOT CONTACT A THIRD PARTY MORE THAN__UNLESS REQUESTED TO DO SO BY THE PARTY OR THE RESPONSE WAS ERRONEOUS OR INCOMPLETE   ONCE  
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THE COLLECTION ABBREVIATION TTA MEANS   TURNED TO AGENCY  
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THE COLLECTION ABBREVIATION OOT MEANS   OUT OF TOWN  
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WHEN DEALING WITH MANAGED CARE CONTRACTS DO NOT SIGN CONTRACTS THAT USES THE ___CLAUSE BECAUSE THIS IS A WAY FOR ONE PARTY TO SHIFT FINANCIAL RESPONSIBILITIES TO ANOTHER PARTY   HOLD HARMLESS  
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PATIENT'S ACCOUNTS TURNED OVER TO A COLLECTION AGENCY SHOULD HAVE A/AN   LETTER OF WITHDRAWL  
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IN FILING A CLAIM IN SMALL CLAIMS COURT THE PHYSICIAN'S OFFICE IS REFERRED TO AS THE   PLANTIFF  
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A PATIENT WHO OWES A BALANCE ON HIS OR HER ACCOUNT AND MOVES BUT LEAVES NO FORWARDING ADDRESS IS CALLED A/AN   SKIP  
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IN DEALING WITH AN ESTATE CLAIM A CALL TO THE __CAN BE MADE PERIODICALLY TO CHECK ON THE STATUS OF THE ESTATE   EXECUTOR  
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A/AN ___ IS A CLAIM ON THE PROPERTY OF ANOTHER AS SECURITY FOR A DEBT   LIEN  
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THE RELATIONSHIP OF THE AMOUNT OF MONEY OWED TO A PHYSICIAN AND THE AMOUNT OF MONEY COLLECTED ON THE PHYSICIAN'S ACCOUNTS RECIEVABLE IS CALLED THE   COLLECTION RATIO  
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WHICH TYPE OF BANKRUTCY IS CONSIDERED WAGE EARNER'S BANKRUPTCY   CHAPTER 13  
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IF THE PATIENT REFUSES TO DIVULGE ANY NEEDED INFORMATION ON THE PATIENT REGISTRATION FORM THE POLICY SHOULD BE TO BILL THE PATIENT USING THE INFORMATION THAT HAS BEEN GIVEN   FALSE  
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