Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Americans with Disabilities Act
Legislation to protect the rights of the diabled regarding access to employment, transporting,school,etc.
The organization of an office environment that lends itself easily to teamwork, time management and patient flow.
Items that require a large dollar amount to purchase and have a relatively long life.
Supplier of office supplies & equipment.
The staff employee in an office who greets and assist incoming patients and performs duties that makes the office run smoothly.
A patient condition that may be life threatening if not treated.
A designated amount of money that is required by a patient/member of some medical insurance plans to pay for medical services or medication.
Collecting into one file all records, test results and information pertaining to a patient who is scheduled to see a physician.
A register that helps keep track of all patients that comes into the office.
Information/data relating to descriptive info such as age,gender,ethic background,education,etc.
A patient that doesn't keep his/her appointment and doesn't call to cancel the appointment.
Set schedule that directs the office workday.
Specified Time Scheduling
Method used to allocate time slot to each patient.
The time allocated on the schedule to each patient depending on the purpose of the office visit or the type of examination or testing that is to be done.
The length of time the average patient spends in the medical office.
A scheduling system that is set to begin and end each hour on time.
Modified Wave Scheduling
A flexible scheduling system built on the hour as the base of each block of time.
Scheduling two patients to be seen during the same time slot w/o allowing for any additional time in the schedule.
A system that facilitates the coordination of appropriate time segments for staff, patients and the practice's available equipment to provide efficient services.
Computer program that runs appointment system.
Refers to automatically placing the appointment, patient needs, and information w/ in the appropriate areas of a computer appointment program vs. a manual system.
Medical practices that haven't converted to computerized system.
The storage of items, such as files or records for future reference or back up.
Periods of time blocked out on the daily schedule when an appointment is unavilable.
Failed appointments occur when a patient doesnt show up to keep an appointment.
The patient will schedule his/her next appointment.
A small file box organized into the dates that a reminder postcard should be mailed.
Physicians will often fere patients to another facility or physician for further testing & treatment.
The person in the surgery department who sets up and maintains the schedule for surgery & procedures.
An illness/injury that a patient suddenly experiences, may not be life threatening.
The process of sorting/grouping patients according to the seriousness of their condition.
Matrixing offtime within an appointment schedule for catch-up or nonscheduled appointments.
Needs to fill out a complete patient registration form containing demographic info.
Any patient who has been previously seen by the physician and has an existing medical record/chart.