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SPT130

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Work Process   Series of work activities Which produce a product or service.  
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Total Quality Management (TQM)   Quality management approach based on participation of all members aimed at long–term success through customer satisfaction and benefits all members of the organization and society.  
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Six Sigma   Quality process that focuses on developing and delivering near–perfect products and services.  
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Magnet Status   Award given by the American Nurses Credentialing Center to hospitals that satisfy factors measuring the strength and quality of nursing care.  
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ISO 9000   International standards used by participating organizations to help ensure that quality services and products are consistently delivered.  
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Inventory   Reusable equipment and consumable items used to provide healthcare services for patients.  
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Assets   Something of value owned by an organization or person.  
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Inventory Service Level   Percent of items filled (available) when an order is placed.  
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Inventory Turnover rate   Number of times per year (or other time period) that inventory is purchased, consumed and replaced.  
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Issue   The action of supplying or distributing an item for use, sale or official purposes.  
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Perpetual Inventory System   System that tracks all incoming and issued supplies to determine on an ongoing basis, the quantity of supplies in storage.  
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Total Acquisition Cost   All costs incurred by a facility to purchase a specific supply or equipment items from the point of authorization through its disposal.  
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Quality   Consistent delivery of products and services according to established standards.  
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Case Cart   A cart prepared for an individual procedure. These usually contain all instruments, supplies and utensils needed for a specific procedure.  
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Empowerment   Granting authority to employees to make decisions within their areas of responsibility.  
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Defect   Variance from expected standards. Faulty.  
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Quality Control   Technical, statistical sampling method that measures production quality.  
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Indicator   Measurable variable that relates to the outcome of patient care or employee safety.  
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Consumable Inventory   Assets, such as wrapping supplies, processing chemicals, and other that are consumed as healthcare services are provided to patients.  
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Reusable Inventory   Relatively inexpensive assets, such as medical devices and sterilization containers, that can be reused as healthcare services are provide to patients.  
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Capital   Relatively expensive assets, such as washers, that require significant advance planning for their purchase.  
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Balance Sheet   Financial summary of what a healthcare facility owns (assets), owes ( liabilities ) and is worth ( equities ) at a specific point in time. Ex: the last day of the month.  
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PAR ( Periodic Automatic Replenishment)   An inventory replenishment system in which the desired amount of products that should be on hand is established, and inventory replenishment returns the quantity of products to this level.  
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Automated supply replenishment system.   Replenishment system in which items removed from inventory are automatically identified and tracked. When a reorder point is reached, item information is generated on a supply pick list in the central storeroom or at a contracted vendor. Items are then issued and transferred to the appropriate user.  
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Technical quality control indicators   Process control measures utilized to assure that planned technical conditions within sterilizers and aerators are met.  
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Failure mode and effects analysis (FMEA)   Process to predict the adverse outcomes of various human and machine failures to prevent future adverse outcomes.  
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Root cause analysis (RCA)   Process that looks backwards at an event to help prevent its future occurrence  
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Quality assurance   Comprehensive and measured efforts to provide total quality a technical statistical sampling method that measures production quality  
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Process improvement   Activity to identify and resolve work task related problems that yield poor quality the strategy of finding solutions to eliminate the root cause of process performance problems  
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Total quality improvement (TQI)   Concept of measuring the current output of a process or procedure and then modifying it to increase the output efficiency and effectiveness  
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Continuous quality improvement (CQI)   Scientific approach which applies statistical methods to improve work process  
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Exchange Cart System   Inventory system in which desired inventory items are placed on a cart assigned a specific location. A second duplicate cart is maintained in another location and the two carts are exchanged on a schedule to ensure that sufficient supplies are available at all times.  
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Requisition System   Method of inventory distribution in which items needed are requested requisitioned and removed from a central storage location for transport to the user department.  
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Case Cart System   An inventory control system for products / equipment typically used in an Operating Room that involves use of an enclosed or covered cart generally prepared for one surgical case, and not used for general supply replenishment.  
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Bar code   Numerous machine readable rectangular bars and spaces arranged in a specific way to represent letters, numbers and other symbols.  
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Radio Frequency Identification   Term used to describe a system in which the identity serial number of an item is wirelessly transmitted with radio waves.  
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Distribution   Movement of supplies primarily consumable supplies from storeroom to clinical units and reprocessed supplies form Central Service to the Operating Room throughout the facility.  
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consignment   items that are stored at the healthcare facility but owned by the vendor  
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STAT   immediately or at once  
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cross–functional team   group of employees from different departments that works together to resolve operating problems  
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sentinel event   an unexpected occurrence involving death, serious physical or psychological injury or the risk thereof  
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lean   a quality process that focuses on elimination waste in the production of products  
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capital equipment   relatively expensive assets, such as sterilizers or washers, that require advance planning for their purchase  
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operational supplies   supplies needed for the operation of CS dept. Detergents, wraps etc.  
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patient care supplies   Supplies dispense for patient care and treatment. Catheters, bandages etc.  
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interface   an area or system through which one machine is connected to another to share information  
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non–stock items   items not carried in CS storeroom but are purchased as needed  
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sustainability   process designed to reduce harm to the environment supporting long term ecological balance  
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turnkey system   a computer system supplied to a customer that is ready to use  
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cloud computing   storing regularly used data on the internet  
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Healthcare Information Management Systems Society (HIMSS)   a global cause–based non–profit organization focused on better healthcare through information technology  
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