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Pegasytems Certified Business Architect Exam

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
What represents a business transaction process you want to manage?   Work  
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What are the potential process lifecycle stages Work can be in?   1. Entered 2. Assigned 3. Viewed 4. Searched 5. Processed 6. Resolved 7. Reopened  
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What is a description of the work?   Work Type  
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What is a template used to create a sepcific work instance (work item).   Work Type  
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What are the PRPC Roles?   1. User 2. Manager 3. Business Analyst 4. System Architect 5. System Administrator  
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Name the PRPC portals.   1. User 2. Manger 3. Business Analyst 4. Development  
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What defines the type of data a property will contain?   Property Type  
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List the rules for naming a property.   1. Start with a letter 2. Alphanumeric 3. No punctuation marks 4. Case sensitive 5. Cannot start with px, py or pz 6. Requires a leading dot  
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What is an action to be performed by a single actor?   Atomic Use Case  
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What becomes a connector in PRPC?   Atomic Use Case  
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What does not involve change of ownership or functionality?   Atomic Use Case  
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In which category is a flow rule?   Process  
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In which category is a validate rule?   Process  
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In which category is a property rule?   Data Model  
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In which category is a section rule?   User Interface  
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In which category is a decision rule?   Decision  
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In which category is a declare expression rule?   Decision  
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List the two flow types.   1. Process 2. Screen Flow  
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List the two Process flow types.   1. Starter Flow 2. Subflow  
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Which process flow type is used to create a work item?   Starter Flow  
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Which flow type appears in the Run menu?   Starter Flow  
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Which flow type is indicated in the Application Explorer by a Run icon (green arrow)?   Starter Flow  
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What do you call a flow that is used by another flow?   Subflow  
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What is a collection of common flow steps?   Subflow  
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Which flow type presents a single user with a sequence of forms to complete the screens?   Screen Flow  
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Which flows cannot be used as a Starter Flow?   1. Subflow 2. Screen Flow  
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What are recorded in the audit trail of the work item and can be specified on many shapes, but not on assignments?   Audit Notes  
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What is a shared pool of open assignments from which multiple users can get work?   Workbasket  
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List the ways in which work is distributed from workbaskets.   1. Claim 2. Auto assign 3. Assign  
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True/False: A workbasket must be assigned to a specific organization hierarchy and work group   True  
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True/False: A workbasket is ordered in ascending urgency.   False  
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True/False: One operator can be associated with multiple workbaskets.   True  
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What is the sum of a work object's pxUrgencyWork property value plus an initial vlue specified on the first tab of the SLA rule form?   Urgency calculation  
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What is the default value for urgency?   10  
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True/False: Assignment urgency values may exceed 100.   False  
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List the valid PRPC Correspondence Types.   1. Email 2. Fax 3. Mail 4. Phone Text (SMS)  
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What is a business problem that requires an automated solution?   Work Type  
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What are the methodologies, technologies and activities that connect all the elements, interactions, assets involved in executing a business process?   Business Process Management (BPM)  
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What is defined by routing work through a business process to its completion according to defined business rules?   Business Process Management (BPM)  
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What incorporates planning, designing, building, operating, maintaining and improving business process?   Business Process Management (BPM)  
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Which element of a BPM is comprised of buiness rules that determine how work is completed and resolved?   Process  
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Which elelments of a BMP application designs and manages user portals, forms, pages and other presentation layers?   User Interface  
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Which element of a BPM application connects to and interoperates with multiple systems?   Integration  
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Which element of a BPM application monitors work status and tracks progress?   Reports  
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Which element of a BPM application communicates with others associated with a process?   Correspondence  
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What are project goals that when reached signify a return or business benefit?   Business Objective  
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What addresses one and only one thing?   Cohesive Requirement  
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What is fully stated in one place with no missing information?   Complete Requirement  
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What provides no contradictions with other requirements and documentation?   Consistent Requirement  
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What meets all or part of a business need?   Correct Requirement  
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What is not obsolete by passage of time?   Current Requirement  
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List Pega's single value property types.   1. Date 2. Datetime 3. Decimal 4. Double 5. Identifier 6. Integer 7. Password 8. Text 9. Time of Day 10. True or False  
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This activity determines which workist or workbasket is to contain the assignment.   Router  
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Where is a use case associated in a screen flow?   Assignment  
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What is a clipboard page that has a property mode value of Page?   Embedded Page  
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A when rule can be used on the following rules   1. Fork Shape 2. Harness Rule 3. Flow Action Rule  
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Which PRPC Functional Capability accepts and captures essential data describing work from multiple sources?   Receiving  
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Which PRPC Functional Capability uses characteristics of the work, together with knowledge about the workforce, to make intelligent matches and assignments?   Routing  
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Which PRPC Functional Capability provides real-time visiblity into work in progress, work completed, productivity, bottlenecks and quality?   Reporting  
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Which PRPC Functional Capability supports analysis and decision-making by providing access to external systems and databases through connectors?   Researching  
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Which PRPC Functional Capability communicates status, request for information, and progress to the work originator and to other people interested in the work   Responding  
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Which PRPC Functional Capability complets the work, then updates downstream systems promptly, through automated processing and automated support of users via multiple channels?   Resolving  
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