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POBF Lesson 1


abbreviation a shortened form of a word or phrase.
active engaging or ready to engage in physically energetic pursuits.
aggressive communication style a method of expressing needs and desires that does not take in to account the welfare of others.
analyzers a person or device that analyses given data. It examines in detail the structure of the given data and tries to find patterns and relationships between parts of the data.
analyzers' non-verbal behaviors Transmission of messages by a medium other than speech or writing.
assertive communication style the ability to express positive and negative ideas and feelings in an open, honest and direct way.
brainstorming group discussion to produce ideas or solve problems.
formative evaluation a continuous way of checks and balances in the teaching learning processes
impact evaluation the changes that can be attributed to a particular intervention, such as a project, program or policy
involved being a part of something or associated with it
need (target audience) circumstances in which something is necessary, or that require some course of action; necessity
non verbal not involving or using words or speech.
objective not influenced by personal feelings or opinions in considering and representing facts.
passive accepting or allowing what happens or what others do, without active response or resistance.
specificity (target audience) the quality of belonging or relating uniquely to a particular subject
strategy (target audience) a plan of action or policy designed to achieve a major or overall aim
verbal relating to or in the form of words
sympathize feel or express sympathy
socializer's non-verbal behaviors Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone. Target audience
research (target audience) the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions
reflection the throwing back by a body or surface of light, heat, or sound without absorbing it.
professional relating to or connected with a profession.
constructive criticism the process of offering valid and well-reasoned opinions about the work of others
controllers a person or thing that directs or regulates something.
controller's non verbal behaviors
criticism the expression of disapproval of someone or something based on perceived faults or mistakes.
customers a person or organization that buys goods or services from a store or business.
customer relations AKA customer service
Created by: Bepis men



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