Busy. Please wait.
or

show password
Forgot Password?

Don't have an account?  Sign up 
or

Username is available taken
show password

why


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.


Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.

Remove ads
Don't know
Know
remaining cards
Save
0:01
To flip the current card, click it or press the Spacebar key.  To move the current card to one of the three colored boxes, click on the box.  You may also press the UP ARROW key to move the card to the "Know" box, the DOWN ARROW key to move the card to the "Don't know" box, or the RIGHT ARROW key to move the card to the Remaining box.  You may also click on the card displayed in any of the three boxes to bring that card back to the center.

Pass complete!

"Know" box contains:
Time elapsed:
Retries:
restart all cards




share
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

CMAA REVIEW 56-110

CMAA REVIEW

QuestionAnswer
Which of the following actions is appropriate for a MAA to take when providing preoperative instructions to a patient who is anxious? Allow extra time to reinforce the instructions
A MAA should take which of the following actions when documenting a prescription refill? Date and initial the prescription refill in the patient's medical record
When a MAA makes arrangements for a staff member to attend a conference, which of the following is the most important step for keeping the office informed? distribute the travel industry
A MAA receives telephone telephone calls from 3 patients. which of the following indicates a need for immediate attention? a patient reports difficulty breathing
which of the following is a disease causing organism? pathogen
a provider prescribes an EKG for a patient who has a rapid heart rate. which of the following should be recorded as the reason for the ekg tachycardia
Prior to a patient leaving the office, she is asked to pay 10% of a $100 office visit. which of the following best describes this fee? coinsurance
Obtaining vital signs against a patient 's will is an example of which of the following? battery
Providers should use which of the following when a procedure is excluded from the Medicare fee schedule? advance beneficiary (ABN)
A patients presents to the providers office with flu like symptoms. which of the following actions should the MAA take first? move the patient to an isolated location
which of the following is the primary reason for a MAA to document no shows and cancellations with less than 24 hr notice? to maintain scheduling integrity
which of the following abbreviations is a type of insurance plan? POS
Based on HIPAA guidelines, a MAA should take which of the following safegaurds when leaving a workstation? lock the computer
before adding medical records to a patients chart, the MAA should take which of the following actions? ensure the provider has initialed the report
A MAA is reviewing the release form form of a patient who is a dependent minor. the assistant should ensure that who of the following signs the relase form? the legal custodian
A patient who has Medicare and had a physical examinations 10 months ago calls to schedule another physical within the week. which of the following actions is appropriate for the MAA to take? explain that the physical cannot be scheduled for another 2 months.
When a provider requests a patient to have a diagnostic test at a hospital, which of the following actions should the MAA take? schedule the test with the hospital
which of the following is the purpose of the matrix? to indicate when a provider is unavailable to treat patients
which of the following is the amount the MAA should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? $72
A patient receives an explanation of benefits stating services will not be covered because out of pocket medical expenses have not been met. the amount owed is defined as which of the following? deductible
Which of the following is required to establish medical necessity on the patient encounter form? diagnosis code
which of the following colors indicates a patient is aware of the medical necessity, the risks, and the benefits of a procedure? informed consent
A MAA is creating a business correspondence. which of the following salutations is appropriate for the assistant to use? Dear Mr.Goodwin
For which of the following should the MAA use Microsoft Access? creating a database
A MAA is scheduling a patient for a procedure. Which of the following actions should the assistant take first? obtain a written prescription from the provider.
Which of the following is the party who is financially responsible for payment? Guarantor
Which of the following telephone calls should the MAA route directly to the provider? a provider from another office needs to discuss a patients case.
When creating a reception area for a pediatric clinic, which of the following items should the MAA include? artificial plants and floral arrangements for aesthetics
Which of the following documents must a MAA provide for a patient to submit for reimbursement? encounter form
A MAA is giving instructions to a patient who is in the office to have her hearing aid checked and is having difficulty hearing the assistant. Which of the following actions should the MAA take? move the patient to a quiet location
Several patients cancel their appointments for the day. Which of the following is the first actions for the MAA to take? contact the patients who are on the waiting list
An office manager asks a MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? certified mail
Which of the following means "masculine"? Andr-
A patient who has Chron's disease should be scheduled with which of the following specialists? gastroenterologist
Which of the following is appropriate to purchase with petty cash? postage owed for equipment delivery
Which of the following describes the birthday rule? the parent whose birthday occurs earlier in the calendar year holds the primary policy for the dependent.
Which of the following is an appropriate use of a tickler file? to remind the staff of date specific tasks
Once a physician signs advance directives, the MAA should have which of the following witness the signature? Non affiliated individual
When reviewing lab results, a MAA should take which of the following actions after pulling the patients chart and flagging abnormal results? Place the results on the providers desk for review
Which of the following oversees workplace safety? OSHA
For medical building purposes, which of the following is good practice when updating information from established patients? request verification of current patient information at each visit
A provider asks a MAA to schedule a surgery to remove a patients gallbladder. The assistant should schedule the patient for which of the following? cholecystectomy
Which of the following is the most effective way for a MAA to reduce the number of no show appt.? call the patient that the physician will speak to them about the prescription
An older adult patient presents to a physicians office with his adult daughter to clarify when to take his new medication. which of the following actions should the MAA take? Advise the daughter and patient that the physician will speak to them about the prescription
Which of the following is a step in the annotation process? highlighting text
Which of the following methods organizes patient records in chronological order according to the department that provided the care? SOMR
A patient's chart indicates the need for PT as a result of a strained muscle. the MAA should recognize the abbreviation PT as which of the following? Physical therapy
Which of the following actions should the MAA take when closing the office? activate the security system
Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? bloodborne pathogens standaed
Which of the following means muscle? My
Which of the following terms indicates the improper release of PHI? breach of confidentiality
Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients? Wave
Which of the following types of referrals is used in an emergent situation? Stat
Created by: audreymk