BA33:HR:Chapter 8 Word Scramble
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Term | Definition |
cultural sensitivity | willingness to know cultural customs |
cultural intelligence (CQ) | ability to interpret behavior |
CQ consists of? (3) (hint: think of a person) | the body, cognitive, emotional and motivational |
The body of CQ refers to? | physical cultural customs |
the cognitive of CQ refers to? | learning more about culture |
the emotional and motivational of CQ refers to? | heart, adapting with confidence |
differences in cultural values (9) | (1) performance (2)assertiveness (3)timing (4) humane (5)in-group collectivism (6)gender egalitarianism (7)acceptance of authority (8)work orientation (9)social support |
performance orientation | encouragement of performance and improvement |
assertiveness | degree of assertive, confrontational, aggressive in relationships |
time orientation | importance of time |
humane orientation | being fair, caring, kind |
in-group collectivism | pride, loyalty to organization |
gender egalitarianism | minimize gender inequality |
acceptance of power/authority | expectance of distribution of power |
work orientation | time investments in work |
social support seeking | degree of seeking help from others |
cultural training | learning experiences to help understand customs |
bloopers is another word for? | offense |
ways around communication barriers? | be sensitive, respect, clear communication, proper etiquette, sensitivity to differences, pronounce names correctly |
Created by:
Rose_Marie
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