Ch. 13 key terms
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| Recording of pertinent information such as test results, quality control, and observations | Documentation
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| Processes that occur during testing of a sample | Examination variable
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| Detailed report of a condition that affected patient care or worker safety, documenting the incident and actions taken | Incident report
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| management system focusing on elimination of waste | lean
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| Processes that affect the reporting and interpretation of test results | Posteamination variable
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| Processes that occur before collection of a sample | Preexamination varialbe
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| Detailed documentation of procedures and methods used in performing tests | Procedure manual
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| method used to quarantee quality patient care | Quality assessment
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| Porcedures to monitor each phase of testing | Quality indicator
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| A plan to ensure quality results, staff competence, and organizational effciency | Quality management
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| A document containing information needed to perform quality laboratory work | Quality system essentials
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| A statistical method to reduce variables and decrease errors | Six sigma
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| measurable condition used to evaluate the quality of patient care or laboratory specimens | Variable
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