Ch. 1 Key terms
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| Conduct and qualities that typify professional. | Professionalism
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| Documentation assuring that an individual has met certain professional standards. | Certification
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| Government classification of a medical disorder for purposes of cost reimbursement. | Diagnositic related groups (DRGs)
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| Instructions to additional patient care skills. | Cross-training
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| Maintaining the privacy of information. | Confidentiality
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| Maintence of current knowledge and new additions to ones profession through journals, courses, and workshops. | Continuing Education
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| Medicaid procedure not generally considered to be proven by conventional scientific methods. | Alternative medicine
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| One or more parts taken from a system. | Samples
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| Performance of procedures in various locations. | Decentralization
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| Portion of a body fluid or tissue taken for examination such as an aliquot of plasma or serum. | Specimens
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| Process by which a program or institution documents meeting established guidelines. | Accreditation
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| Puncture or incision into the vein to obtain blood. | Phlebotomy
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| The amount of distance between two people when communicating. | Zone of comfort
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| The integration of language, customs, beliefs, religion, and values. | Cultural diversity
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