Revision cards for AQA AS INFO2 People and ICT
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| Characteristics of users (factors affecting how users will use a computer system) (5) | Experience, physical characteristics, environment of use, task to be undertaken, age
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| Different types of interface (3) | Command line, menu driven, Graphical User Interface (GUI)
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| Advantages and disadvantages of a GUI | Uses icons that are easily understood, intuitive, easy to learn
BUT resource-hungry and can be slow for experienced users
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| Advantages and disadvantages of menu driven interfaces | Useful in situation with limited choice of actions (e.g. call centre, ATM)
BUT can be frustrating to have to go through lots of menu levels, restrictive
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| Advantages and disadvantages of command line interfaces | Don't need much disk space or memory, can be quicker than GUI for expert users
BUT need to know the exact commands, not user-friendly for non-expert users
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| Characteristics of effective ICT teams (6) | Good leadership, good team communication, allocating right task to right person, having a good balance of the skills that are required, following standard practices
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| Essential skills for ICT professionals (6) | Good written communication, good verbal communication, problem-solving, patience, teamwork, willingness to work flexible hours
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