dynamics of behavior in organizations
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| functions of management | planning organizing leading controlling
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| leading | the use of influence to motivate employees to achieve the organizations goals
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| dynamics of behavior in organizations | OB.. interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations.. psychology, sociology, economics
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| management | attainment of organizational goals in an effective and efficent manner through 4 functions
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| OB | human behavior in organizational contexts.. what causes people to behave the way they do in organizations
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| attitude | an evaluation either + or - the predisposed a person to act in a certain way.. determines how people percieve things, interact and behave on the job
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| attitude components | cognitive- beliefs opinions and info the person had about the object of the attitude
affect- emotions and feelings about the object of the attitude
behavioral-intention to behave toward the object of the attitude
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| high performance work force | attitudes related: job satisfaction &Organization commitment
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| job satisfaction | positive attitude towards one jobs
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| organizational commitment | loyalty to and engagement in ones organization
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| how to increase commitment | treat fairly; keep informed;give opportunites to make decisions; reward them
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| perception | making sense out of the environment (selecting organizing interpreting)
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| perceptual selectivity | we tune in some data and tune out other; we select stimuli that satisfy our needs
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| perceptual distortions | stereotyping & halo effect & projection & perceptual defence
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| stereotyping | the tendency to assign an individual to a group or broad catergory and then attribute generalizations about the group or indv
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| halo effect | creating and overall impression of a person or situation based on one attribute either favorable or unfavorable
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| projection | the tendency to see ones own personal traits in toher people
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| perceptual defense | the tendency of percievers to protet themselves by disregarding ideas bjects or people that are threatening them
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| personality | set of characteristics that underlie relatively stable attern of behavior in response to ideas, objects, or people in the environment; dominant qualitites that distinguish that person from a group
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| extroversion | the degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships
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| agreeableness | the degree to which a person is able to get along with others by being good natured, liable, dependable, persistent, and chievement oriented
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| conscientiousness | the degree t which a person is focused on a few goals this behaving in ways that are responsible, dependable, persistant, and achievement oriented
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| emotional stability | the degree to which a person is calm, enthusiastic, and self confident, rather than tense, depressed, moody or insecure
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| openness to experience | the degree to which a person has a broad range of interests and is imaginative, creaticve, artiscally sensitive, and willing to consider new ideas
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| extraversion | directed outward, want to change the world, relaxed and confident, perfers to be around others, likes action oriented environments
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| intraverted | directed inward, wants to understand the world, reserved and questioning, perfers to be alone, likes quiet enviroments
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| sensing | 5 senses to experience, details and practicality, life as it is, perfers using lerned skills and pays attention to details
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| intuition | 6th sense, see possibiliteis, patterns and innovations, change and rearrange life, prefers adding new skills, looks at big picture
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| thinking | logic of situation, truth, principles, business like, treats others fairly, impersonal
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| feeling | human values and needs, harmony, naturally friendlly, personal, treats others as they need to be treated, loyal, care and concern
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| judging | decisive, planful, purposeful, be right, focus on task completing, makes decisions, awants only essentials
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| prception | curious, spontaneous, flexible, tolerant, miss nothing, fosuc on starting take, postpones decisions,
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| persn job fit | the extent to which a persns ability and personality match the requirements f a job
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| emotional intellegence | the skill or ability to identify, assess, and control the emotions of onesself of others and of groups.. self-awareness.. self management.. socialawarness relationship awareness
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