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Arkansas Enterprise Management Unit 3 Terms

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Advertising   a paid form of communication sent out by a business about a product or service  
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Branding   the name, symbol, or design used to identify your product  
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Channels of distribution   routes that products and services take from the time they are produced to the time they are consumed  
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Competition-based pricing   is determined by considering what competitors charge for the same goods  
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Competitive analysis   comparing the strengths and weaknesses of your competition  
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Cost-based pricing   is determined by using the wholesale cost of an item as the basis for the price charged  
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Customer profile   description of the characteristics of the person or company that is likely to purchase a product or a service  
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Customers   people who buy the products and services companies offer  
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Demand-based pricing   is determined by how much customers are willing to pay for a product or service  
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Demographics   data that describe a group of people in terms of their age, marital status, family size, ethnicity, gender, profession, education, and income  
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Direct competition   competition from a business that makes most of its money selling similar products or services as another business  
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Features -   product characteristics that satisfy customer needs  
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Focus group   interview with groups of target customers who provide valuable ideas on products or services  
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Indirect competition   competition by a business that makes only a small amount of money selling the same or similar products or services as another business  
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Markdown price   is determined by subtracting an amount from the retail price of an item  
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Market research   a system for collecting, recording, and analyzing information about customers, competitors, goods, and services  
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Market segments   groups of customers who share common characteristics  
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Market share   percentage of a market owned by a business  
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Marketing concept   uses the needs of the customers as the primary focus during the planning,production, distribution, and promotion of a product  
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Marketing mix   blending the four marketing elements to satisfy a target market  
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Markup price   is determined by adding an amount to the wholesale cost of an item  
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Networking   establishing informal ties with people who can help a business grow  
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Positioning   placing a product in a certain market to get a desired customer response  
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Primary data   information collected for the first time to fit a specific purpose  
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Product mix   different products and services a business sells  
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Psychographics   data that describe a group of people in terms of their tastes, opinions, personality traits, and lifestyle habits  
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Public relations   the act of establishing a favorable relationship with customers and the general public  
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Sales promotion   the act of offering an incentive to customers to increase sales  
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Secondary data   information found in already published sources  
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Target market   individuals or companies interested in a particular product or service and willing and able to pay for it  
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Telemarketing   using the phone to market a product or service  
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