James' Six Step Model
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| Assessing is... | ...a pervasive strategy throughout crisis intervention.
...overarching, continuous, and dynamically ongoing throughout the crisis.
...evaluating the client's present and past situational crises in terms of the client's ability to cope.
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| The two categories that the six-step model can be broken into are? | Listening and Acting
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| 1st Step | Define the problem
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| 2nd Step | Ensure client safety
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| 3rd Step | Provide Support
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| 4th Step | Examine alternatives
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| 5th Step | Make plans
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| 6th Step | Obtain commitment
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| Describe "Defining the problem" | -Explore and define the problem from the client's point of view.
-Use active listening, open-ended questions.
-Attend to both verbal and nonverbal messages of the client.
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| Describe "Ensure Client Safety" | -Asses lethality, criticality, immobility, or seriousness of threat to the client's physical and psychological safety.
-Assess both the client's internal events and situation
-Make client aware of alternatives to self destructive behavior.
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| Describe "Provide Support" | -Communicate to the client that the crisis worker is a valid support person.
-Demonstrate a caring, positive, nonpossessive, nonjudgemental, acceptant, personal involvement with the client.
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| Describe "Examine Alternatives" | -Assist Client in exploring the choices he/she has available to him/her now.
-Facilitate a search for immediate situational supports, coping mechanisms, and positive thinking.
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| Describe "Make plans" | -Assist Client in developing a realistic short-term plan that identifies additional resources and provides coping mechanisms.
-Definite action steps that the client can own and comprehend.
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| Describe "Obtain Commitment" | -Help client commit himself/herself to definite positive action steps that the client can own and realistically accomplish or accept.
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Created by:
Andries
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