Communication & Interpersonal Skills
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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What is needed for successful communication | Sender, message, Receiver, Feedback
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What are two ways to communicate | Verbally & Nonverbally
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What is oral communication | It's the tone & volume of your voice
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This describes all the personnel policies & benefits.. - Employee personnel handbook - Disaster manual - Procedure manual - quality assurance manual | Employee personnel handbook
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Gives directions for actions to take for fire or other disasters.. - employee personnel handbook - disaster manual - procedure manual - quality assurance manual | Disaster manual
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This gives directions for all procedures performed for residents - employee personnel handbook - disaster manual - procedure manual - quality assurance manual | Procedure manual
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This describes all quality control policies & procedures.. - employee personnel handbook - disaster manual - procedure manual - quality assurance manual | quality assurance manual
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This describes rules and regulations pertaining to care of residents... - nursing policy manual - dietary manual - infection control manual | Nursing policy manual
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This explains therapeutic diets - nursing policy manual - dietary manual - infection control manual | Dietary manual
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This identifies practices to prevent the spread of infection.. - nursing policy manual - dietary manual - infection control manual | Infection control manual
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What is a CARE PLAN? | Lists the resident's medical diagnoses, Identifies the resident's problems, Gives directions for resolving the resident's problems, Lists the expected outcomes for resolving the problems, Is updated regularly
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What is a MEDICAL CHART? | physician's medical orders, medical history, results of physical examinations, results of tests, progress notes, Assessments, nursing notes
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What is Aphasia | no control of speech
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It's best to do what when working with residents with aphasia | face the resident & make eye contact before speaking
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What is the purpose of a memo | to inform staff of meetings or educational programs
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Who gives the shift report | nurse who worked the previous shift
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When the resident is unaware of the environment & the time that means they are what | disoriented
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Created by:
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