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MKT Chapter 5

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Answer
consumer buyer behavior   the buying behavior of final consumer-individuals, and households tha buy goods and services for personal consumptions  
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consumer market   all the individuals and households that buy or acquire goods and services for personal consumption  
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culture   the set of basic values, perceptions,wants, and behaviors learned by a member of society from family and other important institutions  
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subculture   a group of people with shared value systems based on common life experiences and situations  
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social class   relatively permanent and ordered divisions in a society whose members share similar values, interests,and behaviors  
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group   two or more people who interact to accomplish individual or mutual goals  
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opinion leader   person within a reference group who, because of special skills, knowledge, personality, or other characteristics exerts social influence on others  
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online social networks   online social communities-blogs, social networks web sites, or virtual worlds where people socialize or exchange info and opinions  
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lifestyle   a person's pattern of living as expressed in his or her activities, interests, and opinions  
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personality   the unique psychological characteristics that distinguish a person or group  
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motive (drive)   a need that is sufficiently pressing to direct the person to seek satisfaction of the need  
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perception   the process by which people select, organize, and interpret info to form a meaningful picture of the world  
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learning   changes in an individuals behavior arising from experience  
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belief   a descriptive thought that a person holds about something  
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attitude   a persons consistently favorable or unfavorable evaluations, feelings, and tendencies toward an object or idea  
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