management a practical introduction
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| Action Plan | Defines the course of action needed to achieve the stated goal
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| Analyzing | let other organizations take the risks of product development and marketing and then imitate (or perhaps slightly improve on what seems to work best)
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| Cascading | objectives down through the organization; that is objectives are structured in a unified hierarchy becoming more specific at lower levels of the organization
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| Defenders | are expert at producing and selling narrowly defined products or services
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| Goal | AKA Objective- is a specific commitment to achieve a measurable result within a stated period of time
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| Management by objectives (MBO) | four-step process 1 managers and employees jointly set objectives for the employees 2 managers develop action plans 3 managers and employees periodically review the employee's performance and 4 the manager makes a performance appraisal & rewards employees
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| Means-end chain | in the chain of management (operational, tactical, strategic) the accomplishment of lower-level goals is the means leading to the accomplishment of high-level goals or ends
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| Mission | is its purpose for being
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| Mission statement | expresses the purpose of the organization
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| Objective | AKA Goal- is a specific commitment to achieve a measurable result within a stated period of time
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| Operating plan | is typically designed for 1-year period, defines how you will conduct your business based on the action plan; it identifies clear targets such as revenues, cash flows, and market share
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| Operational goals | are set by and for first-line managers and are concerned with short-term matters associated with realizing tactical goals
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| Planning | is coping with uncertainty by formulating future course of action to achieve specified results
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| Policy | is a standing plan that outlines the general response to designed problem or situation
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| Procedure | (or standard operating procedure) is a standing plant that outlines the response to particular problems or circumstances
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| Program | is a single-use plan encompassing a range of projects or activities
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| Project | is a single-use plan of less scope and complexity than a program
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| Prospectors | forces on developing new products or services and in seeking out new markets, rather than waiting for things to happen
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| Rectors | make adjustments only when finally forced to by environmental pressures
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| Rule | is a standing plan that designates specific required actions
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| Single-use plan | are plans developed for activities that are not likely to be repeated in the future
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| SMART goal | is one that is Specific, Measurable, Attainable, Results-oriented, and has Target dates
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| Standing plan | are plan developed for activities that occur repeatedly over a period of time
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| Strategic goals | are set by and for top management and focus on objectives for the organization as a whole
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| Tactical goals | are set by and for middle managers and focus on the actions needed to achieve strategic goals
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| Tactical planning | is they determine what contributions their departments or similar work units can make with their given resources during the next 6-24 months
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| Vision | is a long-term goal describing what an organization wants to become
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| Vision statement | expresses what the organization should become where it wants to go strategically
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| Operational planning | is, they determine how to accomplish specific tasks with available resources within the next 1-52 weeks
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| Strategic planning | they determine what the organization's long-term goals should be for the next 1-5 years with the resources that expect to have available
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
blearly
Popular Management sets