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FDLE COMMUNICATIONS

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Question
Answer
Identify the acronyms FCIC and NCIC.   FCIC- Florida Crime Information Center. NCIC- National Crime Information Center  
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Determine what information is available through FCIC. Information contained in the FCIC database includes but is not limited to the following:   Statewide information on persons and property, driver’s license and registration information, wanted and missing persons, stolen guns, vehicles, and other property, and persons’ status files and computerized criminal history  
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Identify the location of FCIC and NCIC   (FCIC) is housed at FDLE in Tallahassee, FL. (NCIC) is housed and maintained by the FBI in Clarksburg, WV  
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Identify the relationship between FCIC and NCIC   NCIC =stolen,abandoned,& recovered property & wanted & missing persons files for all 50 states,Canada,U.S. Virgin Islands, Puerto Rico, and the District of Columbia. NCIC makes Florida data available to all criminal justice agencies  
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Identify the major assets of the FCIC   Enables officers to gather criminal history or stolen property information, so they can appropriately deal with many incidents  
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Identify the national communications link available through FCIC   FCIC connects to the International Justice and Public Safety Information Sharing Network. (NLETS)  
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Identify how information becomes available through FCIC   INLETS allows for interstate and interagency information exchanges. NLETS has the capability to receive, store, and forward message traffic to and from its user agencies  
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Identify factors that will ensure officers’ efficient and effective use of the FCIC system   System users must attend the Criminal Justice Information Services (CJIS) certification class and pass the certification exam  
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Identify the legal issues for confidential information that is disseminated for non-law-enforcement purposes   Misuse of the FCIC/NCIC system can result in both disciplinary and legal action including termination against the officers involved. The agency involved could lose as an FCIC terminal site  
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Identify what information to provide when requesting a check   When requesting info on a wanted/missing person, LEO should provide all ID data available- name, race, sex, DOB, phy features, approx HT/WT, etc. Veh/ vessel ID info, a LEO should provide vessel name, manufacturer, LIC, tag/decal number, YR of make, etc  
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Obtain information related to desired check   If the FCIC/NCIC database contains data that is the same or similar to the information requested, a list of possible matches will be returned  
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Submit information to dispatch   When data must be entered into FCIC/NCIC, the officer must provide the original report and supplemental documentation to the person at the agency responsible for making such data entries  
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Identify the policies for conducting a check   Officers should follow agency polices for adding information to the systems or when conducting a database inquiry  
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Demonstrate proper use of a portable radio unit   Officers use radios to send and receive vital information, call for backup, or identify a suspect or wanted person  
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Locate radio equipment in a standard police vehicle. Patrol Car   The patrol car radio is usually under or affixed to the dashboard of the patrol car.In some patrol cars, radios are mounted on the vehicle transmission hump or in a metal rack designed for holding electronic equipment.  
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Locate radio equipment in a standard police vehicle. Unmarked or Undercover vehicles   In unmarked or undercover vehicles, the radio may be mounted under the seat or in the trunk  
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Locate radio equipment in a standard police vehicle. Police motorcycles   On police motorcycles, the radio is usually mounted in plain sight behind the handlebars  
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Identify the duties of the communications officer   Duties/not limited to: answering all incoming emerg/non-emergency calls to the LE agency, directing callers to other resources as necessary & gathering info for LEOs’ calls for service. Also access the FCIC/NCIC to provide vital info to LEO who request it  
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Identify primary components of a portable police radio   The basic police radio is generally fitted with at least three switches, levers, or buttons to control volume, squelch, and channel selection  
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Identify general radio procedures   Officers should plan messages before transmitting them. Though an officer will have to speak quickly in an emergency, the more planed the message is, the more coherent, capable, and professional the officer sounds  
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Speak into a police radio mic using proper radio protocol   The officer should speak directly into the microphone in an evenly modulated tone of voice  
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Identify steps to take prior to voice transmissions   Before voice transmissions, officers should listen to make sure there is no other radio traffic and then depress and hold the transmit button for approximately one second before speaking  
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Identify speech habits that affect clear communications when using a police radio   Trailing voice (diminishes in volume), the rate of speech (too fast or too slow), or speaking in monotones or a soft or unclear (mumbling) voice  
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Identify appropriate radio system use   LE-related messages to other agencies within the state or another state.Driver’s Lic status and driver history.Criminal records checks.Hazardous material queries.Aircraft, boat, and vehicle registration queries.Road condition and weather queries  
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Identify communications privacy when using a mobile radio system   An officer should expect no privacy in LE radio transmissions  
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Identify proper radio protocol   The procedures of properly constructing and transmitting messages. It also includes proper use of appropriate codes and signals, which varies among agencies and regions  
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Identify oral brevity codes.   Alpha Code, Numeric code, Alphanumeric codes  
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Define Alpha Code   Alpha Code: it is a system of words that represents letters in the English alphabet  
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Define Numeric code   Numeric code: it a system of numbers represents specific activities or conditions to which an officer might respond; 10 codes and signals are a numeric system  
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Define Alphanumeric codes   Alphanumeric codes: it a combination of letters and numbers might include officer call signs or auto tags  
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Identify Phonetic Alphabet   It is a system of code words for identifying letters in voice communication  
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Demonstrate proper preparation of radio messages   A properly constructed radio message involves thinking in advance about what needs to be said. It also involves delivering accurate information in a clear, concise manner  
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Communicate essential information using a police radio   Messages should follow this basic pattern: identification number, current location, reason for call, and information relative and essential to the situation  
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Identify how to write a BOLO report of the person, property, or vehicle   Officers should write out full descriptions of the person, property, or vehicle in question for BOLO reports before broadcasting them on the radio  
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Identify essential information based on type of call   Officer’s identification number and location. Type of emergency. Other assistance needed. Description of suspect, if applicable. Description of suspect’s vehicle, if applicable  
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Identify essential information for answering calls   The officer must respond with his or her identification number and location and write down the information provided by the dispatcher, including the complainant’s name and address  
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Identify essential information for checking in and out of unit   Checking into service the LEO should provide his/her identification number, the message in service (10-8), and the vehicle the officer drives. Checking out at the end of a shift, an LEO should provide similar info and the message out of service (10-7)).  
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Communication   Involves the exchange of thoughts or messages, verbal and nonverbal, trough signals or writing  
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Identify the purpose of interpersonal communication   The purpose of interpersonal communication is to facilitate a primary function of interacting with others or to cause some kind of action  
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Identify terms that describe the process of communication   Terms that describe communication process (sender/source, message, receiver, and feedback) The sender must transmit a message in a form that the receiver/listener understands. The receiver then acknowledges the message by providing feedback or responding  
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Identify the elements that are essential to effective interpersonal communication. Part 1 of 2 in no particular order   Officers must not allow emotions to color there words or actions. They must remain calm and show no anger, fear, or other negative emotions. Officers must be the calming presence and not allow anger to worsen the situation.  
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Identify the elements that are essential to effective interpersonal communication. Part of 2 in no particular order   Hostility and rudeness have no place in an officer’s relationship with the public. An officer does not gain public support by expressing irritation or frustration. Consequently, the officer should maintain a professional demeanor at all times.  
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Identify behaviors that convey courtesy   Demonstrated by showing consideration/respect/cooperation when interacting w/others. Courtesy & professionalism go hand in hand as LEOs interact with citizens/LEOs. Treat all w/dignity, courtesy,respect regardless of race, gender, appearance, or behavior  
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Identify common forms of nonverbal communication   People react to stressful situations in diff ways- Arms folded across the chest,legs crossed, sweating, rapid breathing, fidgeting, blinking, clenched fists, pacing the floor, clamped teeth, rocking back and forth. An open body with arms down by the side  
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Arms folded across the chest or legs crossed may indicate   Deception or defensiveness  
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Sweating, rapid breathing, fidgeting, or blinking may indicate   Nervousness  
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Is sometimes demonstrated through clenched fists, pacing the floor, clamped teeth, or a clear unwillingness to communicate   Anger  
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When a person is nervous or withholds information   He or she may rock back and forth  
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An open body with arms down by the side or comfortably in the lap may indicate a receptive person who feels   At ease with the officer and situation  
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Identify barriers that could hinder the communication process   Barriers include personal prejudices/stereotyping/racial/ethnic slurs. Language differences, profane or derogatory lang., & disrespectful/derogatory hand/body gestures can also serve as communication barriers. Distractions hinder good communication also  
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Identify the purpose of interpersonal communication   The purpose of interpersonal communication is to facilitate a primary function of interacting with others or to cause some kind of action  
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Identify terms that describe the process of communication   Terms that describe the communication process include sender or source, message, receiver, and feedback. The sender must transmit a message in a form that the receiver/listener understands. The receiver then acknowledges the message by providing feedb  
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Define community   The people and locations comprising the neighborhoods, institutions, and workplace where an officer lives or works  
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Identify officer’s response to community expectations   The community expects officers to uphold the legal rights of citizens without bias  
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Identify how an officer's responses can be influenced by his or her thoughts   If an LEO believes that he/she has negative biases, that LEO should ask himself/herself, “Am I acting on biases and/or prejudice? Am I responding to this person differently than I’d to a person of another race, sex, age, sexual orientation, religion, etc?  
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Define self-talk   Self-talk = It is a continual internal monologue in which an individual narrates the events going on around him or her  
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Describe techniques for self-control   When an officer finds him or herself in a stressful situation, he or she should breathe smoothly, deeply, and evenly. He or she should balance his or her posture and acknowledge reality, saying to him or herself, “This is real and I can handle it.”  
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Define self-Knowledge   Self-knowledge = It is an awareness of one’s inner nature, feelings, abilities, and limitations  
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Identify emotional triggers that may influence an officer’s behavior   Everyone has emotional triggers that stem from personal sensitivities and the traditions they value. These include maintaining a good name, self-respect, pride in heritage, and other personal beliefs  
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Identify how to overcome emotional triggers that may influence an officer’s behavior   An officer should know his or her strengths and weaknesses as well as likes and dislikes. Assessing and overcoming weaknesses is extremely important in achieving self-control  
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Identify ways to understand and provide feedback.Possible questions an officer should ask him or herself in order to evaluate the situation include the following: Physical Questions?   What is the subject’s body stance/position? What facial features/expressions indicate certain info? What is the position of the hands, arms, and legs? Is the subject reaching out for anything or anyone? Is the subject grabbing another person?  
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Identify ways to understand and provide feedback.Possible questions an officer should ask him or herself in order to evaluate the situation include the following: Audio or Listening Questions?   Can the officer understand the subject? What is the tone, volume, and pitch of the subject’s voice? What words are used? Does the feedback require a response? What response is appropriate for this situation?  
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Define stereotyping   Stereotyping = a fixed and unvarying idea or opinion of a person, group or subject  
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Define bias/prejudice   Bias/prejudice = a strong negative belief or feeling about a person, group, or subject that is formed without reviewing all available facts or information  
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Define perception   Perception: the impression in a person’s mind of an individual, a group of people, or events based on experiences, biases, beliefs, assumptions, and observations  
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Define assumption   Assumption = a notion, statement, or belief about a person, group, or event that may or may not be factual  
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Identify the impact different age groups may have on the community   Large populations of certain age groups affect the type and volume of service calls.  
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What are examples of large populations of certain age groups that may affect the community and the type and volume of service calls   The community is a college town/retirement area, is rural/urban, theme parks and other attractions that draw vacationers/tourists, or sponsors events that attract large groups of people of the same age or with the same interest, ie. Bike Week/spring break  
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Define Complainant   One who reports the crime  
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Define Informant   One who provides information confidentially and whose identity is normally not disclosed until required by law  
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List proper steps to prepare for an interview   The pre-interview process includes determining when and whom to interview, the order of interviews, where to interview, what information to obtain, and how to record the interviews  
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A Identify the primary responsibilities of the interviewer   An interviewer should obtain all pertinent information relating to the incident, compare it with other case information, and follow agency interview policy and procedures  
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Identify when to interview   Should be conducted immediately or shortly after a crime to yield the most accurate & helpful info. However, if a LEO does not have an opportunity to speak with a witness at the scene, the LEO should schedule a post-scene interview w/the person  
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Identify who to interview   Officers can decide which people at a scene should be interviewed by asking some general questions and seeking information from anyone who knows something about the crime  
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Identify the primary factors that influence the success of an interview   Isolation and privacy. And a good physical and emotional comfort level is another factor that can influence the success of an interview.  
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Important factors that influence the success of and interview include isolation and privacy, explain why and who’s responsibility   The interviewer is responsible for creating a confidential atmosphere that will encourage honesty and forthrightness from the interviewee. Isolating the interviewee prevents outside influences; privacy helps build rapport and gain trust.  
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True or False.......A good physical and emotional comfort level is another factor that can influence the success of an interview.   The interviewee’s comfort will encourage cooperation......True  
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Identify an appropriate location for an interview   May be conducted at the scene of the incident, in the LEO’s patrol vehicle, at a location that has recording equipment available. It should be safe, out of the weather, and isolated as much as possible from sight and hearing of other interviewees  
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Identify the importance for allowing sufficient time for a thorough interview   Interviews can be time consuming, but time will be well spent if the interviewer has planed and prepared. Phone contact is a means to screen potential interviewees (victims, witnesses, or informants) to determine whether a formal interview is necessary  
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Identify factors that influence the order of interviews   Whether dealing with victims, witnesses, or subjects, the primary purpose is to gather information. Identifying attitudes of potential witnesses will help the officer decide the order in which to conduct the interviews  
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Identify techniques that encourage the person to explain fully   Ask a variety of open-ended questions designed to elicit as much information as possible. Have interviewee to describe in his/her own words. Past performance questions solicit from the interviewee how he or she handled a situation in the past  
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Closed-ended questions elicit only? And are used to?   Yes or no answers. They are used to get specific answers or help the interviewee to refocus  
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Past performance questions solicit? Why important to use?   The interviewee how he or she handled a situation in the past. These types of questions can uncover additional information about the history of a situation or determine a behavior pattern  
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Identify elements of the interview process   LEO should request contact info additional ?s. Closing stage concludes interview, & LEO should express appreciation to interviewee for his/her time. Info collected in writing should be summarized by LEO & improvements make mental notes for next interview  
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The officer should request contact information from the interviewee in case?   Additional questions come up in the future  
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The closing stage concludes the interview, and the officer should?   Express appreciation to the interviewee for his or her time  
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The information collected in writing should be   Summarized by the officer and improvements from the next interview mentally noted  
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Identify effective interview techniques   Mirroring. Minimal encouragers  
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Define mirroring techniques   Technique where interviewer acts as if he/she is looking in a mirror & seeing him/herself as interviewee. Interviewer should assume interviewee’s posture & repeat what person is saying, using a questioning tone to obtain clarification or detailed response  
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Define minimal encouragers techniques   Brief statements, proper language & tone of voice, recall enhanced by recreating event stimuli, both physical & psychological, interviewee should be asked to think back to the original event recalling the physical surroundings/ emotional situation  
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Proper language and tone of voice that parallels the interviewee’s level of understanding and tone of voice conveys   The officer’s willingness to listen and understand  
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Brief statements which indicate that the officer hears what the person is saying and is inclined to hear more. However officers should note   That understanding does not necessarily mean agreement. It merely means that the officer comprehends what the person is trying to tell him or her  
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Recall is enhanced by   Recreating the event stimuli, which can be both physical and psychological  
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The interviewee should be asked to think back to the original event recalling   the physical surroundings (time of day, workspace, and so on) as well as the emotional situation (rushed, bored, and so on)  
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Identify if the information gained is suitable for submission to court   Determining if the information is suitable for submission to court is a helpful method an officer can employ to evaluate his or her interviewing skills  
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Identify how to evaluate the effectiveness of an interview   If the who, what, when, where, why, and how of the incident can be answered, then most likely, the desired results were achieved  
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Identify how to document the interview   There are three major methods for documenting an interview: taking notes, audio or video recording, obtaining written statements  
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Identify the procedures to follow in taking notes   Taking notes during an interview is a necessity, must be done w/great care. Usually, best to begin taking notes early by writing names, addresses, DOB, LEO other basic facts. Interviewees get used to answering LEO’s ?s & seeing the LEO write what they say  
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Define statement   A permanent, verbal, or written record of a person’s account of an incident or occurrence that may or may not be made under oath  
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Identify when statements should be obtained   When to take a written statement often depends on circumstances or agency policy  
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Identify appropriate location, materials, interpreters, and equipment for taking the statement   Agency policies or local SAO should be consulted for the preferred procedure on locations, materials, equipment, and interpreters needed for the statement  
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Identify the basic procedures to follow when taking the statement   Most jurisdictions require that the statement be sworn. Written statements must be notarized, and audio/video-recorded statements must be made under oath. These statements must be preserved as evidence in the case  
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Identify the need for participant, witness, or suspect to prepare a written statement or give an oral recorded statement   Info contained in statements may be used to complete a report/offer PC/file an affidavit/obtain a warrant. Info may be admissible in court/could help to solve a crime/ID additional suspects/witnesses who have info about a crime, incident, or occurrence  
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When asking an individual to provide a written statement, an officer must   Be sure to explain the reason for the request and should be clear about what information (who, what, when, where, why, and how of the incident) is needed  
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Information contained in witness statements may be used to   Complete a report, offer PC, file an affidavit, or obtain a warrant  
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The information may be admissible in court and could help to   Solve a crime or identify additional suspects or witnesses who have information about a crime, incident, or occurrence  
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Identify the importance of separating the interviewees   Before taking statements from multiple witnesses, they should be separated to prevent them from discussing the incident among themselves  
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Identify developing questions based on what the witness says   General questions help to determine which person should be asked to provide sworn statements. One of the best questions to begin with is, “Can you tell me what happened?” The officer should listen to the person’s response before asking more questions  
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Identify the person to provide the statement   After forming a mental picture of the sequence of events, the officer should identify from whom to get sworn statements  
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Identify when an officer can notarize a statement according to Florida law   Florida law, as per F.S. 117.10, provides LEOs with the authority to administer oaths while performing their duties. However, this does not certify an officer as a notary unless they have completed the normal appointment process  
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Identify when it s necessary to administer an oath   Officers should always administer an oath or affirmation for any sworn statement of affidavit when they want to commit the witness to his or her testimony. Sworn statements or affidavits are not admissible in court if the witness is also in court  
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Define oath   A promise to tell the truth regarding an incident or occurrence  
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Define affirmation   A solemn and formal declaration or assertion made in place of an oath  
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Identify the importance of interviewee’s signature on written statements   In the event an officer is taking a written statement, the person should read the printed oath on the statement form and sign his or her name indicating the information contained is correct and factual  
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Identify whether the statements should be oral or written   A written statement is generally recognized as a better form of evidence than an oral statement or interview  
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Identify the basic kinds of information needed in a statement   When writing a statement, an individual should describe, to the best of his or her recollection, every event, person, weapon, vehicle, and all property involved in the incident  
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Identify the importance of reviewing interviewee’s statements for completeness   The officer should read the statement back to the witness, to make any needed corrections, and ask the witness to date and sign the statement or make his or her mark  
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Identify the type of assistance that an officer can provide if required, and use a witness to document the assistance   Any observing officer should date and sign the statement as well  
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Identify what to do if a person is unable to sign statement   In some situations, a witness may be injured, sick, or incapacitated and cannot sign his or her name.The officer should write the reason the person cannot sign the statement and then sign it him or herself  
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Identify what to do if a person is unwilling to sign statement   If a person refuses to give a statement, it should be indicated in the officer’s notes. If the person gives a statement but refuses to sign it, the officer should note, “refused to sign”.  
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Identify the appropriate method of recording the statement   Due to facilities and equipment needs, officers normally use this method only in serious criminal cases where visual information about the scene or victim is needed  
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Document the interview, explain   After completing and interview, the results should be documented in a report and properly filed  
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Define report   A written document prepared by a police that gives information about an event, situation, or person encountered by the officer  
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Identify the purpose of a report   A report documents the facts involved in an incident. (Who, what, when, where, why, and how)  
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Identify that agencies use a variety of different forms   Most agencies have procedures describing appropriate forms, who reviews reports and how reports are stored. The officer should be familiar with agency forms and the pertinent information required to complete each one  
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List the categories of operational reports   Operational reports are generally linked to three major categories: offence-incident reports, arrest affidavits, and supplemental or follow-up reports  
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Identify the readers of a police report. To ensure the effectiveness of the report, the report writer must consider the audience, which may include the following:   Other officers,Supervisors,Defense attorneys and prosecutors,Judges,(City, County, and State) officials,Reporters,Victims or their families,(Suspects, Defendants, and persons) convicted of crimes,Citizens,Insurance companies  
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Identify common proceedings in which a police report may be used.Apart from being public records, reports are typically involved in many proceedings as an official representation of facts surrounding and incident. Some examples include the following:   Criminal case-filing, Depositions, Pretrial proceedings, Criminal trials, Victim restitution hearings, Civil proceedings, Appeals in criminal & civil cases, Probation & parole hearings, Internal affair’s investigations,Workers’ compensation cases,Research  
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Identify the basic steps of report writing   The basic steps of report writing are recording the facts, organizing the facts, writing the report, and evaluating the report  
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Identify the purpose of note taking   Field notes are normally the primary source documents that an officer will use when writing operational reports  
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Select the correct information to record into notes. An officer’s field notes will contain facts about specific events, interviews, information gathered from investigations, and information that might aid in future investigations.   Field notes should include the basic facts:Where did the incident take place? When did the incident take place? Who was involved? What happened? How did it happen? Why did it happen?  
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Identify the additional descriptions that may be required to clarify the basic facts   “Who” is more than a person’s name (includes as much info possible). Note anything unusual, to ID the person later (scaring, body piercings, or tattoos). Additional info: HT/WT/type of clothing/hair color & length/ unique mannerisms or speech patterns  
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“Who” is more than a person’s name but includes   As much information as possible: name, address, all phone numbers, date of birth (DOB) or age, employment information, race, and gender  
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It is important to note anything unusual that might help identify the person later such as   Scaring, body piercings, or tattoos  
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Include any additional identifying information to clarify the basic facts such as   Height, weight, type of clothing, hair color and length, and unique mannerisms or speech patterns should also be included  
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Identify why it is important to alternate between listings and writing   The best practice is to listen and then ask a witness to pause while the officer writes down the information. The alternating method will permit officers to hear and record the most information from witnesses  
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Identify the importance of using the correct spelling and recording accurate numbers in notes   All names, addresses, and other relevant information should be correctly spelled and accurately recorded. Inaccurate information may result in the wrong person being arrested or in an acquittal of the guilty person  
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Identify common abbreviations to use in note taking   Yr=year,Hr=hour,V=victim,S=suspect,Ph=phone,F/M=female/male,DOB=date of birth,AKA=also known as,Mo=month,Min=minute,W=witness,Mi=mile,yoa=years of age,NMI=no middle initial,TOT=turned over to,TOD=time of day,W/B/O=white/black/Asian-Oriental  
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Identify common abbreviations to use in note taking:   Am=morning, Pm=afternoon or evening, TOD=time of day, Min=minute, Hr=hour, Mo=month, Yr=year  
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Identify common abbreviations to use in note taking:   V-victim, S=suspect, W=witness, M=male, F=female, W=white, B=black, O=Asian (or Oriental), NMI=no middle initial  
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Identify common abbreviations to use in note taking:   DOB=date of birth, Yoa=years of age, AKA=also known as, Mi=mile, TOT=turned over to, Ph=phone  
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Identify how to organize notes   Notes can be organized in two ways: chronologically or categorically. The most efficient way to organize notes is by grouping all information pertaining to or received from each individual  
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Identify chronological ordering   Organizing chronologically means sorting information by date and time from the first event to the last  
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Identify categorical ordering   Information may also be grouped categorically such as witnesses, victims, suspects, weapons used, and crime elements  
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Define narrative   Paragraphs containing specific details and pertinent information about an incident and the elements of the crime  
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Identify the elements of report writing. As the officer works on each step of report writing, he or she must keep in mind the following nine elements of an effective report:   Factual, Clear, Concise, Complete, Accurate, Written in standard English, Grammatically and structurally correct, Legible, Timely,  
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Identify which verb tense should be used in reports   LE reports are about events that have already occurred, so they are always written in past tense  
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Define jargon   The technical vocabulary of a particular profession that has meaning specific to people who work in that field. Ex AKA, DOA, or “smash and grab”  
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Define slang   consist of informal, nonstandard words often characterized by regional or specific group usage. Ex “tight” “da bomb” “trippin” and “my bad”  
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Define improper or misused words   words that are often confusing. Ex are words that sound the same but are spelled differently, such as “there/their/they’re” or “to/too/two”  
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Identify the questions a report narrative must answer   1)Why was the officer there? 2) What did the officer observe? 3) What did the officer do? 4) What were the outcomes?  
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The following question, answers these question for the narrative of a report. Why was the officer there?   Was the officer dispatched to a call at the location? Was the officer flagged down while on patrol? Was the officer on patrol and saw something occur?  
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The following question, answers these question for the narrative of a report. What did the officer observe?   What did the officer see, hear, smell, or feel? What were the crime scene conditions? What was the officer told by people at the scene? Who else responded to the scene?  
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The following question, answers these question for the narrative of a report. 3) What did the officer do?   What investigative steps did the officer take? What actions did the officer perform (CPR, Response to Resistance)? Whom did the officer notify about the situation? Did the officer collect any evidence?  
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The following question, answers these question for the narrative of a report.   What crimes were committed? Did the officer arrest anyone? What related documents were collected or disseminated? Were any further actions or referrals required?  
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Identify the differences between content and format   Content relates to the material aspects of the case: What happened, who was involved, etc. Format is the way the information is organized and presented in the report  
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Explain the importance of addressing all of the elements of a crime. Officers must properly identify the correct name and number of the criminal statute violated   If the narrative accurately describes & outlines the elements of a crime, but it is not the crime listed as the classification on the offence report, then the entire content of the report can be called into question  
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The opening of a narrative usually includes   The date, place, assignment, and arrival time, the officer’s name, the identity of the victim, suspect, or complainant, and the officer’s first action  
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The body of the narrative of a report   Is the detailed chronological account of the incident. This section includes the investigative actions taken by the officer and must address the elements of the crime  
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The closing of the narrative of a report   explains how the incident was resolved or how the information obtained was handled, including any citations issued or arrest made with the appropriate criminal charges documented  
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Define sentence   A sentence is a group of words that contains a subject (a noun) and a verb (action) and expresses a complete thought  
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Define sentence fragment   A sentence fragment is a group of words that lacks a subject or verb or fails to express a complete thought  
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Identify tools that can be used to reduce spelling errors   spell check feature on a computer, having another person proofread a report, if unsure of the spelling of a word-consider using a different word, use a dictionary, carry a dictionary or buy an electronic dictionary  
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If using a computer to write a report, the officer should use   the spell check feature  
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Having another person proofread a report   will help ensure that correct words have been used  
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If unsure of the spelling of a word, an officer should consider using   a different word. Instead of “penitentiary,” an officer might use “prison”; instead of “contusion,” the officer could use “bruise.”  
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If an officer handwrites a report he or she should use   a dictionary  
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Identify the seven rules of punctuation. Use a comma to   Separate 2 complete sentences joined by a coordinating, after an introductory clause, separate series of 3 or more, separate nonrestrictive phrases, between 2 or more adjectives when they precede the noun. introduce a quote, writing dates and addresses  
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Use a comma to separate two complete sentences that are joined by   a coordinating conjunction (and, but, or, nor, for, yet).  
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Select the correct example. “I met with the victim and she gave me a statement.” “I met with the victim, and she gave me a statement.”   “I met with the victim, and she gave me a statement.” (correct)  
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Select the incorrect example. “I met with the victim. She gave me a statement.” “I met with the victim, she gave me a statement.”   “I met with the victim, she gave me a statement.” (incorrect: use a semicolon.)  
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Is the following a correct example of using a comma after an introductory clause? Yes or No. “When the alarm sounded, the burglar ran from the store.”   Yes  
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“The victim said his digital camera, television, DVD player, radio, and computer were stolen.” Is an example of?   When to use a comma to separate items in a series of three or more items.  
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A phrase is a group of words   that does not make a complete statement  
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A phrase considered nonrestrictive when   no pertinent information is lost without it  
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The following is an example of: “The fingerprints, which I found on the window, belong to the victim.”   When to use a comma to separate nonrestrictive (unimportant) phrases in a sentence  
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The following is an example of: “The inmate used a small, metal object to cut his own arm.”   When to use a comma between two or more adjectives that are not joined by “and” or “or” when they precede the noun  
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The following is an example of: “When I arrested her, she said, ‘I’m going to burn his house down when I get out.’”   When to use a comma to introduce a quote  
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The following is an example of: “The first robbery occurred on January 12, 2008, at 345 Monroe Street, Tallahassee, Florida.”   When to use a comma when writing dates and addresses  
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Define editing   It is the evaluation of content  
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Define proofreading   It is the correction of mechanical errors  
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NLETS stands for   National Law Enforcement Telecommunications Systems  
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NLETS Hazardous Materials file placard card (4 digit number) contains a variety of information such as   Chemical name, personal safety precautions, general handling procedures, disposal methods, degree of hazard to public health, and availablity of countermeasure materials  
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Concealed Weapon Permit Files are maintained by the:   Department of Agriculture and Consumer Services (DOACS)  
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Vehicles or vessels/boats registered in Florida and driver license or Florida identification card information is maintained by:   Department of Highway Safety and Motor Vehicles (DHSMV)  
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To make entries into the FCIC/NCIC systems agencies must   Maintain a 24 hour a day, seven day a week operation  
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A _ _ _ is created by the booking agency submitting fingerprints and arrest information for an arrested person   Computerized Criminal History (CCH)  
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An officer should expect ____ _______ in law enforcement radio transmission   No privacy  
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BOLO stands for   Be On the Look Out  
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The 4 parts of the communication process are:   Source, Message, Receiver and Feedback  
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An officer can increase self-confidence, self-image, and credibility through:   Training, education, and experience in communication with others  
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An officer's beliefs and values help establish his or her   Attitudes and level of respect for a person, group, or event  
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The first nonverbal message an officer delivers upon arriving at a scene is   Appearance  
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Command Presence is defined as   The bearing of one who commands or influences others which encompasses professional appearance, demeanor, poise, and attitude  
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The three main types of interviewees that an officer will encounter are:   Reluctant, hostile, or cooperative  
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It is important that the initial officer on the scene should render, ________ ________ before conducting any interviews   First aid  
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A written statement may be take from anyone:   Whose has information about any crime, incident, or occurrence  
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Is a promise to tell the truth regarding an incident or occurrence   Oath  
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Is a solemn and formal delaration or assertion made in place of an oath   Affirmation  
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Is a written document prepared by a law enforcement officer that gives information about an event,situation, or person encountered by the officer   Statement  
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Reflects the writer's competency and professionalism not onlnly in writing but also in all aspects of police work   Report  
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Law enforcement personnel are frequently heard to say,   "If it isn't in the report, it did not happen."  
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The majority of people who read reports are not   Police officers  
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Detecting deception is easy or not easy?   Not easy  
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The initial stage of the interview is the?   Warm-up  
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Parents have a right to talk to their children, if requested, and the children have a right to talk to their parents, if requested, before being   Questioned by law enforcement  
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Can be defined as paragraphs containing specific details and pertinent information about an incident and the elements of the crime   Narrative  
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A report must contain proper   Spelling, grammar and structure  
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If an officeer takes too long writing a report, other officers may be   Forced to answer calls within his or her zone  
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Related to the material aspects of the case: what happened, who was involved, etc.   Content  
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Is the way information is organized and presented in the report   Format  
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Reports should be written in the active or passive voice?   Active  
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Is a group of words that contains a subject (a noun) and a verb (action) and expresses a complete thought   Sentence  
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Is the evaluation of content   Editing  
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a group of words that lacks a subject or verb or fails to express a complete thought   Is a sentence fragment  
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One of the best questions to begin with is   Can you tell me what happened?  
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