prairie nursing unit 1& vocab
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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| Active listening | Listening attentively to with whole person-Mind, body and spirit
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| Assertive communication | Type of communication based on a philosophy of protecting individual rights and responsibilities. It includes the ability to be self-directive in acting to accomplish goals and advocate for others.
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| body Language | The revelation of attitude or mood through physical gestures, posture or proximity; non verbal communication
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| Channel of communication | Is the means of conveying and receiving the message through visual auditory and tactile senses
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| Clarification | To make or become clear.
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| Closed questions | A type of question that limits the respondents answers to one or two words
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| Cliché | overused, hackneyed phrase
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| Communication | Ongoing, dynamic series of events that involves the transmission of meaning from sender to receiver
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| Connotative Meaning | The shade or interpretation of a words meaning influenced by the thoughts, feelings, or ideas people have about a word.
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| denotative meaning | Meaning of a word shared by individuals who share a common language. The word baseball has the same meaning to people who speak English, But the word "code" denotes cardiac arrest primarily to health care providers.
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| Empathy | understanding and acceptance of a persons feeling and the ability to sense the persons feelings and the ability to sense the persons private world
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| Environment | All of the many factors , such as physical and psychological, that influence or affect life and survival of a person.
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| Feedback | the process by which the output of the system is returned to the system.
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| Humor | Coping strategy based on an individuals cognitive appraisal of stimulus that results in behavior such as smiling laughing or feelings of amusement that lessen emotional distress.
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| Interpersonal communication | Exchange of information between two persons or among persons of a small group
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| Intra personal communication | Communication that occurs within an individual.People who talk to themselves.
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| Kinesics | Systematic study of the body and the body and the use of static and dynamic position as a means of communication: see body language.
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| Language | Code that conveys specific meaning as words are combined
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| Leading question | suggestive question
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| Listening | to make an effort to hear something
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| Message | Information sent or expressed by the sender in the communication process.
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| Meta communication | Dependant on what is said but also on the relationship to the other person involved in the interaction. It is a message that conveys the senders attitude toward the self and the messages and the attitudes , feeling, and intentions toward the listener
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| non-verbal communication | communication using expressions gestures body posture and positioning rather than words.
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| Observation | the act of observing or the fact of being observed also the act of noting and recording of something with instruments.
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| Open ended question | A form of question that prompts a respondent to answer in more than one or two words
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| Receiver | a person to whom a message is sent during the communication process
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| Referent | Factor that motivate a person to communicate with another individual.
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| Reflection | Process at thinking back or recalling an event. To discover the meaning and purpose of that event useful in critical thinking.
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| Restatement | to paraphrase something
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| Sender | A person that initiates interpersonal communication by conveying a message.
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| Silence | A time that is quiet when person can observe & sort out feelings
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| Sympathy | pity felt by the nurse for the patient in which the nurse personally identifies with the patients needs. Sympathy is a subjective look at another persons world that prevents a clear perspective of all sides of an issue confronting that person.
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| Therapeutic communication | process in which the nurse influences a patient or help the patient to a better understanding through verbal and or nonverbal communication.
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| Touch | to come in contact with another person often conveying caring emotional support, encouragement and tenderness.
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| Validate | act of confirming, verifying or coroberating the accuracy of assessment data to the appropriateness of a care plan.
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| verbal communication | the sending of messages from one individual to another or to a group through the spoken word.
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| Referent | Motivates the communication (the reason)
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| Message | Content Of Conversation (verbal & Non Verbal)
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| Message | Can be a conversation, a drawing, a letter
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| Message code | The form recognized by others (English Language)
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| Message content | Is the actual expression of the message (Words used)
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| Message treatment | The manner in which the message is conveyed (slowly, rapid)
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| Channel | Means of conveying and receiving the message through visual, auditory or tactile senses
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| Receiver/decoder | The person who receives the message affected my same factors as sender
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| Feedback | The message sent back to the sender.
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| Verbal Communication | Spoken Or written Word
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| Language | Code that conveys specific meaning
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| Social Conversation | conversations with Friends, Family
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| Social Conversation | Mutual Caring and support - spontaneous
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| Social Conversation | Necessary for meaningful relationships
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| Therapeutic Conversation | Nurse-client
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| Therapeutic Conversation | Professional helping relationship
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| Therapeutic Conversation | Purposeful - goal directed
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| Therapeutic Conversation | Initiated for a reason
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| Therapeutic Conversation | Unequal need fulfillment
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| Therapeutic Conversation | Involves fee for service
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| Therapeutic Conversation | Think before you speak
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| Therapeutic Conversation | Built on client needs
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| Therapeutic Conversation | not about the nurse!!!!
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| Body Language | Facial expressions and movement of head
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| Body Language | body positions and movement
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| Body Language | hand gestures
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| Body Language | dress
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| Body Language | posture
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| Paralinguistic cues | Loudness of voice
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| Paralinguistic cues | Pitch (high = scared)
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| Paralinguistic cues | Pacing of words
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| Paralinguistic cues | Stumbling over words (nervous)
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| Paralinguistic cues | Use of grunts or sighs (disgusted)
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| Paralinguistic cues | Tone of voice
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| Kinesics | the study of movement communication
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| Touch | represents a person’s first experience in communicating with another human
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| Reflection (of feeling) | Client: My wife spends all my money
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| Making an observation | You appear upset about something
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| Placing the event in tine or sequence | What happened just before you ran the red light?
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| Giving a broad opening | What are you thinking about?
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| Offering oneself | I’ll sit with you for a while
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| Seeking clarification | I’m not sure that I understand your last comment.
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| Using silence | Gives client time to organize
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| Giving advice | you should leave him?
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| Restatement | Client: I can’t sleep I stay awake all night, Nurse: You have difficulty sleeping
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| Seeking consensual validation | Tell me whether my understanding agrees with yours
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| Offering a general lead | Go On
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| Requesting an explanation | Why do you feel that way
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| Reflection (of content) | Client: I’m so mad I can scream, Nurse: You can scream
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| Summarizing | During the last hour we have discussed
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| False reassurance | everything will be Ok
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