| Term |
 |
|
| Definition |
 |
|
| Vision Statement |
Short statement describing the ideal form you aspire your organization to be |
| Mission Statement |
Written expression of an organization's philosophy, purposes, and characteristics |
| Planning |
Type of decision-making process where a course of action is determined to bring about the future state of affairs |
| Strategic Planning |
A type of planning involving self examination to bring about improvement |
| Accreditation |
Formal recognition provided to an organization indicating that it meets certain standards |
| JCAHO |
Joint Commission on Accreditation of Healthcare Organization (oldest and largest helath care standards organization) |
| CARF |
Commission on Accreditation of Rehabilitation Facilities (non profit agency that sets quality standards for rehab facilities |
| Forecast |
Prediction of future conditions based on statistics and indicators that described the past and present of the program |
| WOTS UP analysis |
Data collection and appraisal technique designed to determine an organization's strengths, weaknesses, opportunities and threats in order to facilitate planning |
| Operational plan |
Plan that defines group activities in the short term |
| Policy |
Plan that expresses an organization's behavior relative to a specific group function |
| Process |
Collection of steps that direct important tasks of the organization |
| Procedure |
Type of operational plan that gives directions to members of the group to follow |
| Practice |
Action that takes place due to administrative problems |
| PERT |
Program evaluation and review technique (method of graphically depicting the time line for the relationships formed of different stages of a program) |
| Gannt chart |
Graphic planning and control technique that maps discrete tasks on a calendar |
| Agreement-trust matrix |
A model that identifies and types the most important people in developing support for a plan |
| Allies |
People who exhibit a high level of support for a plan |
| Opponents |
People who support a particular program but argue against a plan related to that program |
| Bedfellows |
People who exhibit support for a particular plan but have a history of being untrustworthy |
| Adversaries |
People who are unsupportive of both the program and a particular plan regarding the program |
| Proceedings |
Book containing the abstracts or outlines of each speaker's presentation |
| Program evaluation |
Systematic and comprehensive assessment of the worth of a particular program |
| Internal audit chart |
Patient records review technique performed by the staff for quality assurance |
| External audit chart |
Patient records review technique, performed by accreditation agency to ensure minimum standards are being met |
| Carrier |
Charge based providers contracted by the government to review Medicare claims made by doctors or other health care providers |
| Intermediary |
Cost-based providers contracted by the government to review Medicare claims made by hospitals |
| Summative evaluation |
Assessment designed primarily to describe the effectiveness or accomplishments of a program |
| Formative evaluation |
Assessment designed primarily for improvement of a program |
| External evaluators |
Experts not affiliated with an organization who are retained to assess the various programs within the organization |
| Goals |
General statements of program intent |
| Objectives |
Specific statements of how a program intends to accomplish a particular goal |
| Criteria |
Quantifiable measures used to determine whether a particular objective has been accomplished |
| Outcomes assessment |
Evaluation method used in health care that seeks objective evidence that the care provided by the athletic trainer enhanced a patient's functional ability |