Vocabulary / key term - By Ian McGonigal
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| Organizational enviroment | All elements existing outside the organization's boundries that have the potential to affect the organization.
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| General enviroment | The layer of the external enviroment that affects the organization indirectly.
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| Task enviroment | The layer of the external enviroment that directly influences the organization's operations and performance.
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| Internal enviroment | The enviroment that includes the elements within the organization's boundries.
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| International dimension | The portion of the external enviroment that represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.
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| Technological dimension | The demension of the general enviroment that includes scientific and technological advancements in the industry and society at large.
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| Sociocultural dimension | The dimension of the general enviroment representing the demographic characteristics, norms, customs, and values of the population within which the organization operates.
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| Economic dimension | The dimension of the general enviroment representing the overall economic health of the country or region in which the organization operates.
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| Legal-political dimension | The dimension of the general enviroment that includes federal, state, and local government regulations and political activities designed to influence company behavior.
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| Pressure group | An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways.
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| Customers | People and organizations in the enviroment who accuire goods or services from the organization
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| Competitors | Other organizations in the same industry or business that provide goods or services to the same set of customers.
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| Suppliers | People and organizations who provide the raw materials the organization uses to produce output.
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| Labor market | The people availible for hire by the organization.
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| Culture | The set of ky values, beliefs, understandings, and norms that members of an organization share.
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| Sysmbol | An object, act, or event that conveys meaning to others.
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| Story | A narrative based on true events that is represented frequently and shared among organizational employees.
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| Hero | A figure who exemplifies the deeds, character, and attributes of a strong corporate culture.
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| Slogan | A phrase or sentence that succinctly expresses a key corporate value.
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| Ceremony | A planned activity that makes up a special event and is conducted for the benefit of an audience.
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| Adaptibility culture | A culture characterized by value that support the company's ability to interpret and translate signals from the enviroment into new behavior reponses.
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| Achievement culture | A results-oriented culture that values competitiveness, personal initiative, and achievement.
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| Involvement culture | A culture that places high value on meeting the needs of employees and values cooperation and equality.
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| Consistency culture | A culture that values and rewards a methodical, rational, orderly way of doing things.
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| Cultural leader | A manager who uses signals and symbols to influence cooporate culture.
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| General enviroment | Technological, sociocultural, economic, legal-political, and international
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| Task enviroment | Customer, competitors, suppliers, and labor markets
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| Internal enviroment | Employees, culture, managment.
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| Types of cultures | Adaptability, achievement, involvement, consistency culture.
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