The process of managing human talent to acheive an organization's objectives
HRM
Human resource managment
Globalization
The trend towards opening up foreign markets to international trade and investments.
Corporate social responsibility
The responsibility of the firm to act in the best interests of the people and communities affected by its activities.
Knowledge workers
Workers whose responsibility extends beyond the physical execution of work to include planning, decision making, and problem solving.
Human resource information systems
A computerized system that provides current and accurate data for purposes of control and decision making.
HRIS
Human resource managment systems
Reactive change
Change that occurs after external forces have already affected performance.
Proactive change
Change initiated to take advantage of targeted opportunities.
Human capital
The knowledge, skills, and capabilities of individuals that have economic value to an organization.
Total quality management
A set of principles and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement.
TQM
Total quality mangement
Six sigma
A process used to translate customer needs into a set of optimal tasks that are performed in concert with one another.
reengineering
Fundamental rethinking and radical redesign of business processes to acheive dramatic improvements to cost, quality, service, and speed.
Downsizing
Planned elimination of jobs.
Outsourcing
Contracting outside the organization to have work done that formaly was done by internal employees.
Offshoring
The business practice of sending jobs to other countries.
Employee leasing
The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with that company to lease back the employees
Managing diversity
Being aware of characteristics common to employees, while also managing employees as individuals.
NAFTA
North American Free Trade Agreement
APEC
Asia-Pacific Economic Cooperation
WTO
World Trade Organization
AMA
America managment Association
Ways to contain costs
Downsizing, offshoring, Employee leasing, and productivity enhancements
Cultural changes
Employee rights, conserns for privacy, changing attitude towards work, balancing work and family.
Responsibilities of the human resources manager
Advise and counsel, service, policy formulation and implimentation, and employee advocacy.
Competencies of the human resources manager
Business mastery, HR mastery, Change mastery, Personal credibility.
