| Question |
Answer |
| Listening |
The active process of receiving, constructing meaning from and responding to spoken or nonverbal messages |
| Hearing |
Physiological process in which sound is received by the ear |
| Understanding |
assigning meaning to the stimuli that have been selected and attended to by the listener; AKA comprehension |
| Remembering |
recalling something from stored memory; thinking of something again |
| Interpreting |
the process of understanding the message from the speaker's point of view and letting the speaker know that you understand |
| Responding |
Overt verbal and nonverbal behavior by listener indicating what has and has not been received. |
| Association |
connection something new to something you already know |
| categorization |
organize information into categories |
| meditation |
find meaning in unrelated words or items |
| imagery |
create visual or mental images from information |
| Mnemonics |
create ways to make sense of information |
| Listening for Information |
listening for comprehension |
| Evaluative Listening |
listening to judge or analyze information |
| Empathetic Listening |
listening to understand what another person is thinking or feeling |
| Listening for Enjoyment |
listening for pleasure, personal satisfaction or appreciation |
| perception |
the process of selecting, organizing and interpreting information in order to give personal meaning to the communication we receive |
| awareness |
using senses to take in info about your environment |
| perception formation |
we differ in how we organize and interpret our experiences, therefore the way we see the world around us differs |
| selection |
occurs as the brain sorts one stimulus from another based on criteria formed by previous experience |
Ch.18 LTI-MA 509
