| Question |
Answer |
| WHAT DOES OUTLOOK OFFER? |
EMAIL, CLAENDAR, CONTACTS, TASKS |
| NAME THE 3 TYPES OF TIERS A POS OFFERS? |
HMO, PPO & INDEMNITY |
| WHAT TYPE OF INSURANCE OFFERS 3 TIERS? |
POS |
| WHAT IS THE BEST WAY TO DEAL WITH DIFFICULT PEOPLE? |
JUST DEAL WITH THEM |
| WHAT DOES A SIGNATURE CONTAIN? |
NAME, TITLE, PHONE #, EMAIL |
| WHAT ARE 3 REASONS WHY A PERSON MIGHT CHOOSE OON? |
PT IS COMING FROM A DIFFERENT STATE, PT NEEDS SERVICES NOT PROVIDED BY PMG, PT NEEDS A 2ND OPINION. |
| WHAT DOES IT MEAN IF A PATIENT IS OON? |
PT THAT IS COMING TO SCRIPPS BUT BELONGS TO A DIFFERENT MEDICAL GROUP |
| WHAT DOES "OON" MEAN? |
OUT OF NETWORK |
| WHAT CAN YOU FIND AT BAR, FUN 1, ACT 1? |
PATIENT REGISTRATION, INSURANCE INFORMATION, CASES. |
| WHAT IS THE PROFESSIONAL COMPONENET? |
ENCOMPASSES ALL OF THE PHYSICIANS WORK IN PROVIDING THE SERVICE INCLUDING INTERPRETATION AND REPORT OF THE PROCEDURE |
| WHERE IS THE TITLE BAR LOCATED? |
UPPER LEFT CORNER |
| WHAT IS THE TITLE BAR? |
NAME OF THE DOCUMENT |
| WHAT DOES THE DICTIONARY IN PMA DO? |
DEFINES THE STRUCTURE OF THE PMA SYSTEM |
| HOW DO YOU ACCESS DICTIONARY IN PMA? |
BAR, FUNCTION 13 ACTION 5 |
| WHAT IS HIPAA? |
HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT |
| WHAT IS WORKERS COMP? |
NO FAULT SYSTEM, INJURED WORKES RECEIVE MEDICAL BENEFITS & COMPENSATION NO MATTER WHO CAUSED THE ACCIDENT. |
| WHAT DOES WC STAND FOR? |
WORKERS COMPENSATION |
| WHAT IS COMMERCIAL INSURANCE? |
ANY INSURANCE NOT CONTRACTED WITH SCRIPPS |
| HOW CAN YOU TRANSFER MULTIPLE FSCS TO A DIFFERENT FSC? |
FUNCTION 6 ACTION 101 |
| WHAT CAN YOU DO IN FUNCTION 49? |
ALLOWS UER TO "VIEW: PATIENT INFORMATION. |
| WHAT IS BAR FUNCTION 49? |
PATIENT INQUIRY |
| WHAT IS GLOBAL SERVICES? |
PERTAING TO THE COMPLETE COST OF A PROCEDURE (100%) WHICH INCLUDES THE TECHNICAL AND PROFESSIONAL COMPONENTS. |
| SAMPLE OF APOLOGY |
COMMUNICATE DAMAGE CONTROL |