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Century 2030 - 17
Question | Answer |
---|---|
control | process of ensuring that organizational activities are going according to plan; accomplished by comparing actual performance to predetermined standards or objectives, then taking action to correct any deviations. pg. 363 |
feedback system | System in which outputs from the system affect future inputs or future activities of the system. pg. 365 |
standard | Value used as a point of reference for comparing other values. pg 365 |
contol tolerances | Variation from the standard that is acceptable to the manager. pg 367 |
behavior (Personal) contol | Based on direct, personal surveillance. pg. 370 |
output (interpersonal) control | Based on the measurment of outputs. pg. 370 |
preliminary (steering) control | Method of exercising contol to prevent a problem from occuring. pg. 371 |
concurrent (screening) control | Focuses on process as it occurs; designed to detect a problem when it occurs. pg. 371 |
postaction contol | Designed to detectan existing or a potential problem before it gets out of hand. pg. 371 |
budget | Statement of expected results or requirements expressed in financial or numerical terms. pg.371 |
zero-base budgeting | Form of bidgeting in which the manager must build and justify each area of a budget. Each activity is identified, evaluated, and ranked by importance. pg. 372 |
audit | Method of control normally involved with finacial matters; also can include other areas of the organization. pg. 376 |
Management audit | Attempts to evaluate the overall management practices and policies of the organization. pg. 376 |
break-even chart | Depicts graphically the relationship of volume of operations to profit. pg. 376 |