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Motivation & Morale

Chapter 11

QuestionAnswer
Maslow's Hierarchy of Needs Physiologic Needs / Safety / Belonging /Esteem / Self-Actualization
Alderfer's ERG Existence / Relatedness / Growth
Frederick Herzberg Motivation - Maintenance Model
Herzberg Hygiene or Maintenance 1) Quality of supervision 2) Company rules & polices 3) Interpersonal relations with all 4) Salary and certain benefits 5) Working Conditions and Job Security
Herzberg Motivators 1) Achievement 2) Recognition 3) The job itself 4) growth possibilities 5) responsibility 6) feedback
Vroom Expectancy Theory
Madeline Hunter intrinsic & extrinsic motivations
Extrinsic Motivators 1) level of concern 2) success 3) feedback 4) interest 5) feeling tone
Feeling Tone positive - asking // negative - ordering // neutral - stating
Created by: eriemarie