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BA33:HR:Chapter 6

Developing Teamwork Skills

Synergy a situation in which the group's total output exceeds the sum of each individual's contribution.
Major communication Skills? (3) (1)open (2)active listening (3)speak clearly
Major self Management skills? (3) (1)integrity (2)adaptability (3)commitment
Major thought Process Skills? (3) (1)innovation (2)good judgment (3)Right-brain thinking (creative)
Major organizational Skills? (3) (1)know your job (2)expertise (3)use data facts
Major strategic skills? (4 main factors) (personal hint: BIG, in out, money) (1)think big picture (2)corporate citizenship, (3)great customer service (4)$
groupthink (going with the consensus) deterioration of mental efficiency, reality testing, and moral judgment for solidarity
Advantages of a team? (5) (1)synergy (2)high productivity (3)acceptance of action (4)avoid errors (5)job satisfaction
Disadvantages of a team? (5) (1)time wasting (2) conforming (3)loafing (4)conflict (5)groupthink
Optimal number for a group? (personal hint: think powerpoint!) 6
Roles in the workplace? (personal hint: think of what it takes to run a smooth work place) Problem solver, investigator, coordinator, monitor-evaluator, worker, implementer, specialist
Best way to contribute to the team? (4) (1)trust (2)cooperate (3)recognize achievements (4)accept/give criticism
Created by: Rose_Marie