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I B LEC CH 3
Culture lecture notes
Question | Answer |
---|---|
Why does culture matter in business | shapes how we do things, as well as the source of most conflicts between international work groups - 67% of challenges are due to cultural differences |
What is affected by culture | business values and objectives market behavior country selection segmenting markets org and location of business HRM incentives mergers performance measures |
Ethnocentrism | belief in the superiority of one's own ethnic group of culture to the disregard of other cultures |
Cross-cultural literacy | understanding of how cultural differences can effect the way business is practiced |
Culture | a system of values and norms that are shared among a group of people and that when taken together constitutes a way of life |
Folkways | routine norms of everyday life, you can go against the folkway without damaging the group for a little while |
Society | norms, values, shared by a group |
Who was the guest speaker? | Pete Reid, lawyer, NY and Texas, Americans for an Independent Scotland, History of Scotland |
Cultural sub group | being part of a group that shares a common interest |
Regional | a larger group that shares traits based on their location |
National | identity derived from being part of a state or nation |
Transnational | identifying with many nations |
Social stratification (social strata) | classification of people into groups based on shared socio-economic conditions ... a relational set of inequalities with economic, social, political and ideological dimensions. |
Class system | a system of soc. strata in which the position of a person at birth can be changed through luck or achievement |
Class mobility | the extent to which individuals can move out of the strata into which they are born - a trait in class systems versus caste systems |
Caste systems | Where no class mobility exists, you are born into it (India) (Europe or UK- historically) (Ancient Rome - generally) |
Class consciousness | the extent to which people perceive themselves and society in terms of social strata - becomes more prevalent in economic downturn, where people identify more with their class |
Iceberg Principle | Little things you see are a bigger picture s- OAAO - observe, analyze, adapt, overcome |
High content | less words, more about the context - asian, african, southern european cultures |
low content | a lot more words to get the message across - american, australian, uk culture |
Edward Hall's Cultural Assessment | high content and low content |
Geert Hafstede | relation of culture in the work place, talks about humor and the misunderstanding that comes with it |
Individual | individual freedom, responsibility, placing importance on this, looks group ties |
Collectivism | individual defined by group, group oriented, low individual needs |
High power distance | autocracy, acceptance of centralized power, formality, enhancing differences between people |
Low power distance | egalitarian perspective, low respect for authority, less of a division, informality |
Power Distance | |
Uncertainty avoidance | putting trust in a higher power to do the right thing or beneficial thing for you - making a society deal with uncertainty by believe a higher power will do the right thing |