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I B LEC CH 3

Culture lecture notes

QuestionAnswer
Why does culture matter in business shapes how we do things, as well as the source of most conflicts between international work groups - 67% of challenges are due to cultural differences
What is affected by culture business values and objectives market behavior country selection segmenting markets org and location of business HRM incentives mergers performance measures
Ethnocentrism belief in the superiority of one's own ethnic group of culture to the disregard of other cultures
Cross-cultural literacy understanding of how cultural differences can effect the way business is practiced
Culture a system of values and norms that are shared among a group of people and that when taken together constitutes a way of life
Folkways routine norms of everyday life, you can go against the folkway without damaging the group for a little while
Society norms, values, shared by a group
Who was the guest speaker? Pete Reid, lawyer, NY and Texas, Americans for an Independent Scotland, History of Scotland
Cultural sub group being part of a group that shares a common interest
Regional a larger group that shares traits based on their location
National identity derived from being part of a state or nation
Transnational identifying with many nations
Social stratification (social strata) classification of people into groups based on shared socio-economic conditions ... a relational set of inequalities with economic, social, political and ideological dimensions.
Class system a system of soc. strata in which the position of a person at birth can be changed through luck or achievement
Class mobility the extent to which individuals can move out of the strata into which they are born - a trait in class systems versus caste systems
Caste systems Where no class mobility exists, you are born into it (India) (Europe or UK- historically) (Ancient Rome - generally)
Class consciousness the extent to which people perceive themselves and society in terms of social strata - becomes more prevalent in economic downturn, where people identify more with their class
Iceberg Principle Little things you see are a bigger picture s- OAAO - observe, analyze, adapt, overcome
High content less words, more about the context - asian, african, southern european cultures
low content a lot more words to get the message across - american, australian, uk culture
Edward Hall's Cultural Assessment high content and low content
Geert Hafstede relation of culture in the work place, talks about humor and the misunderstanding that comes with it
Individual individual freedom, responsibility, placing importance on this, looks group ties
Collectivism individual defined by group, group oriented, low individual needs
High power distance autocracy, acceptance of centralized power, formality, enhancing differences between people
Low power distance egalitarian perspective, low respect for authority, less of a division, informality
Power Distance
Uncertainty avoidance putting trust in a higher power to do the right thing or beneficial thing for you - making a society deal with uncertainty by believe a higher power will do the right thing
Created by: AMiC4353
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